Jun 07, 2022
No image
Completed
Integration of VoIP Solution with Salesforce
$10,000+
2-3 months
United States
2-5
Service categories
Service Lines
Software Development
IT Services
Domain focus
Telecommunications
Challenge
Vinix needed help to win over a customer who used a competing VoIP product but wanted to try out Vinix’s services. To help the company partner with their potential client, Velvetech had to connect Salesforce with their VoIP solution.
Vinix needed help to win over a customer who used a competing VoIP product but wanted to try out Vinix’s services. To help the company partner with their potential client, Velvetech had to connect Salesforce with their VoIP solution.
Solution
We've integrated KAZOO-based cloud telephony with a Salesforce CRM platform so that users could make and receive phone calls via Vinix’s VoIP solution in one single interface. Technologies used: CRM Salesforce, KAZOO VoIP.
We've integrated KAZOO-based cloud telephony with a Salesforce CRM platform so that users could make and receive phone calls via Vinix’s VoIP solution in one single interface. Technologies used: CRM Salesforce, KAZOO VoIP.
Results
As a result, Vinix has won a new customer who is happy using the company's telephony while still enjoying the work with Salesforce CRM.
As a result, Vinix has won a new customer who is happy using the company's telephony while still enjoying the work with Salesforce CRM.