Jul 02, 2024
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Service categories
Service Lines
Big Data
Cloud Consulting
Mobile Development
Domain focus
Banking & Financial Services
Programming language
Java
Subcategories
Mobile Development
Android
iOS
Challenge
Recommended by Salesforce and our existing client IC Markets, Vention stood out among competing software vendors and was selected to develop a full-fledged CRM solution. Our challenges were to seamlessly migrate 10 years of data from the existing infrastructure to Salesforce, reduce manual errors, improve user retention, and increase customer loyalty.
Recommended by Salesforce and our existing client IC Markets, Vention stood out among competing software vendors and was selected to develop a full-fledged CRM solution. Our challenges were to seamlessly migrate 10 years of data from the existing infrastructure to Salesforce, reduce manual errors, improve user retention, and increase customer loyalty.
Solution
- First, we helped Axiance select the right Salesforce licenses to future-proof their investment. After just one week, Axiance was so impressed that they engaged us for custom client service development.
- Our team integrated multiple APIs into the new system without downtime or data loss.
- We added new languages to the system, plus 200 different methods to deposit or withdraw money.
- We also redesigned the client-facing mobile app on both Android and iOS for 24/7, on-the-go insight into assets in real time.
- First, we helped Axiance select the right Salesforce licenses to future-proof their investment. After just one week, Axiance was so impressed that they engaged us for custom client service development.
- Our team integrated multiple APIs into the new system without downtime or data loss.
- We added new languages to the system, plus 200 different methods to deposit or withdraw money.
- We also redesigned the client-facing mobile app on both Android and iOS for 24/7, on-the-go insight into assets in real time.
Results
Our solutions enabled Axiance to build a true omnichannel experience, delivering the right offer via the right channel at the right time, and, ultimately, increasing sales. What’s more, automated customer onboarding and account management processes helped them reduce manual errors, improve user retention, and free up skilled specialists to focus on other value-adding activities.
Our solutions enabled Axiance to build a true omnichannel experience, delivering the right offer via the right channel at the right time, and, ultimately, increasing sales. What’s more, automated customer onboarding and account management processes helped them reduce manual errors, improve user retention, and free up skilled specialists to focus on other value-adding activities.