May 22, 2024
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Service categories
Service Lines
IT Services
Domain focus
Telecommunications
Challenge
Understanding Client Needs: Identifying the specific communication needs of each SMB to propose suitable solutions.
Effective Engagement: Improving the quality of customer resources to improve brand image and establish thought leadership.
Meeting Sales Targets: Achieving established goals for acquiring new SMB customers.
Understanding Client Needs: Identifying the specific communication needs of each SMB to propose suitable solutions.
Effective Engagement: Improving the quality of customer resources to improve brand image and establish thought leadership.
Meeting Sales Targets: Achieving established goals for acquiring new SMB customers.
Solution
Increased Sales
CRM Software: Our custom-built Customer Relationship Management (CRM) system helped manage customer data, track leads, and monitor sales progress.
Sales Scripting Tools: We helped develop and optimize sales scripts by analyzing customer data.
Increased Sales
CRM Software: Our custom-built Customer Relationship Management (CRM) system helped manage customer data, track leads, and monitor sales progress.
Sales Scripting Tools: We helped develop and optimize sales scripts by analyzing customer data.
Results
The project expanded AT&T's customer base within the SMB market. Creating reliable resources cements their position as a thought leader in American telecommunications.
We have sustained a fruitful relationship with AT&T - they hire remote developers on a project-project basis, and take advantage of our reporting systems.
Created a data collection framework necessary for effective analytics in the future.
The project expanded AT&T's customer base within the SMB market. Creating reliable resources cements their position as a thought leader in American telecommunications.
We have sustained a fruitful relationship with AT&T - they hire remote developers on a project-project basis, and take advantage of our reporting systems.
Created a data collection framework necessary for effective analytics in the future.