Oct 26, 2023
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Service categories
Service Lines
Artificial Intelligence
Software Development
IT Services
Web Development
Domain focus
Business Services
Legal
Technology
Programming language
TypeScript
Frameworks
Angular.js
.NET
Subcategories
Software Development
Business Software
IT Services
Outsourcing
Challenge
CaptureNow, the SaaS solution provider for consumer-based law firms, had a tight timeframe to develop their product before the go-to-market launch. Once the proof-of-concept was developed, they realized they didn’t feel comfortable enough to build their own dev team and meet the deadline. They decided to engage us to develop a multi-tenant portal for lead capture and customer experience management. The system was supposed to serve as a core to create AI legal assistants.
MVP was built within six weeks. After analyzing the beta, we suggested architectural and infrastructural changes that allowed us to 10x the app's speed and ensure the convenience of further support and dev.
CaptureNow, the SaaS solution provider for consumer-based law firms, had a tight timeframe to develop their product before the go-to-market launch. Once the proof-of-concept was developed, they realized they didn’t feel comfortable enough to build their own dev team and meet the deadline. They decided to engage us to develop a multi-tenant portal for lead capture and customer experience management. The system was supposed to serve as a core to create AI legal assistants.
MVP was built within six weeks. After analyzing the beta, we suggested architectural and infrastructural changes that allowed us to 10x the app's speed and ensure the convenience of further support and dev.
Solution
The SaaS-based platform CaptureNow allows users to reduce the cost of customer retention and increase the number of requests and positive feedback.
Lead capture automatization: tracking, notifications, etc.;
Integration with lead generation channels: telephony, chatbots, social networks, etc.;
Integration of leads into user's CRM;
Ability to build a bot based on the directions selected by the client;
User management (access rights, etc.);
Recording and displaying events in the system.
The SaaS-based platform CaptureNow allows users to reduce the cost of customer retention and increase the number of requests and positive feedback.
Lead capture automatization: tracking, notifications, etc.;
Integration with lead generation channels: telephony, chatbots, social networks, etc.;
Integration of leads into user's CRM;
Ability to build a bot based on the directions selected by the client;
User management (access rights, etc.);
Recording and displaying events in the system.
Results
— We brought the app to a successful launch 6 months after the start of development
— Over 160 beta clients were engaged by that time
— The client’s savings amounted to ≈ 50% by hiring our team
— We brought the app to a successful launch 6 months after the start of development
— Over 160 beta clients were engaged by that time
— The client’s savings amounted to ≈ 50% by hiring our team
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