May 04, 2021
No image
Service categories
Service Lines
Cloud Consulting
Software Development
Domain focus
Business Services
Telecommunications
Frameworks
Node.js
React.js
Challenge
- Giving users the ability to upload files and images in messages
- Enabling a two-way chat
- Setting up Twilio Studio
- Giving users the ability to upload files and images in messages
- Enabling a two-way chat
- Setting up Twilio Studio
Solution
- Manual connecting of Amazon S3 Buckets
- Manual logic changes
- Implementing two flows and connecting them via API
- Manual connecting of Amazon S3 Buckets
- Manual logic changes
- Implementing two flows and connecting them via API
Results
The goal of the project: to make an enterprise cloud-based contact center solution that makes issue resolution fast and customer service pleasant and effective.
The goal of the project: to make an enterprise cloud-based contact center solution that makes issue resolution fast and customer service pleasant and effective.