Custom CRM Software Upgrade: Migration to Cloud, .NET Conversion

Our client is an international charity organization that works all over the globe, including Africa, Asia Pacific, Middle East, etc. They help millions of people to get access to clean water, food, and proper medical attention. The company programs include child protection, disaster management, economic development, and more. Our main task was to upgrade their custom-built CRM software. We needed to make sure it would be reliable and clear in usage. Also, it must be easily accessible in its 14 locations all over the world.

Abto got the task to migrate the solution to the web to enable remote work. The time constraints were unbearably tight. As a result, we decided to use an iterative approach, giving significant value after every step. Step 1. Migration to .NET Step 2. UI improvement Step 3. CRM integrations Step 4. Centralization and migration to the cloud

COVID changed the world dramatically and instantly. Abto Software got a challenging task to adopt a big and complicated custom CRM software to the post-COVID world. We did it gracefully, keeping all the client divisions operating productively. Our development team continues to work with the CRM upgrade. The client gets significant improvements after every development phase. Result of our work: - CRM convenient for remote work - Intuitive responsive design - Increased security and sustainability - Improved performance speed - More integration options - Centralized database - Migration to cloud - Easier maintenance - Many tasks got automated