Adamo APAC is the Singapore arm of Adamo Software, an IT outsourcing provider founded in 2018. It combines a Vietnam-based engineering team with a client-facing presence in Singapore, serving upper mid-market B2B clients across Singapore and the wider APAC region. Services include custom software development, AI and data services, and dedicated development teams, with deep delivery experience in Travel and Hospitality and in Healthcare. Adamo Software is certified to ISO 27001 and ISO 9001:2015.
Key Highlights:
- 170+ Professional engineers.
- 200+ Global clients.
- 300+ Successful digital projects.
Adamo APAC is the Singapore arm of Adamo Software, an IT outsourcing provider founded in 2018. It combines a Vietnam-based engineering team with a client-facing presence in Singapore, serving upper mid-market B2B clients across Singapore and the wider APAC region. Services include custom software development, AI and data services, and dedicated development teams, with deep delivery experience in Travel and Hospitality and in Healthcare. Adamo Software is certified to ISO 27001 and ISO 9001:2015.
Key Highlights:
- 170+ Professional engineers.
- 200+ Global clients.
- 300+ Successful digital projects.
Location and contacts
Major clients
Processes and approach
How do you gather and validate client requirements?
We start from whatever you can share: idea notes, existing designs, competitor references, or a feature list. Our team analyzes this and returns a project flowchart, a module and feature breakdown, and clarifying questions. You review and confirm our understanding is correct before we produce the detailed feature list and quote. In the first two weeks of the project, we run further Q&A sessions to clarify requirements and design the database and UI, so scope is validated with you before development begins.
How do you ensure alignment with client goals and business strategy?
Alignment is built through iterative confirmation rather than a single upfront brief. After analyzing your requirements, we confirm our understanding is correct before quoting. During delivery, we demo the product at the end of each two-week sprint via video meeting and send weekly reports, so you can course-correct early. When requirements change, we assess necessity and impact, then estimate and quote before implementing, keeping the build tied to your priorities.
Which software development methodologies do you use (e.g., Agile, Waterfall, Scrum)?
We primarily use Agile/Scrum. The project is divided into sprints, each usually two weeks. Every sprint has a work plan, regular weekly progress reports, and a product demo via video meeting at sprint end. For dedicated-team engagements we also run a daily 15-minute stand-up covering yesterday's work, today's plan, and any blockers. Our engineers are familiar with Agile, Scrum, and Kanban.
How do you keep clients and stakeholders updated on project progress?
We use several channels: product demos via video meeting at the end of each two-week sprint, weekly progress reports by email, and daily real-time chat through MS Teams, Slack, or WhatsApp. If you want live visibility, we can set you up with a Jira account where the team logs and updates tasks regularly. For dedicated-team work progress is reported daily; for project-based work, weekly.
How frequently do you hold check-in meetings or status updates?
Cadence depends on the engagement model. Project-based: a weekly progress report plus a product demo at the end of each two-week sprint. Dedicated-team: a daily 15-minute stand-up reporting completed work, the day's plan, and blockers, with weekly video meetings on top. Real-time chat is available daily throughout for ad-hoc questions.
What quality assurance practices do you follow?
Each project has a dedicated Tester who writes test cases per feature and runs manual testing once a feature is complete. Team members also cross-review each other's code to reduce defects. Testing scope typically covers UI, functional, black-box, API, integration, and regression testing, plus performance testing (load and stress) where relevant. Automation and unit testing are available on request at additional cost.
How do you identify and manage project risks?
We reduce risk mainly through early clarification and short feedback loops. The first two weeks are spent on Q&A to remove requirement ambiguity, the largest source of project risk. Two-week sprint demos surface issues early rather than at the end. Code cross-review lowers defect risk, and change requests are assessed for impact, then estimated and confirmed before any work starts, avoiding scope creep. A two-week UAT phase catches remaining bugs before go-live.
What kind of support or maintenance do you offer after delivery?
After delivery you get a warranty period, normally three months, or up to six months for projects above US$50,000, covering bug fixes on work we built. Urgent issues like server outages or hacking are handled immediately via a hotline to the PM/CTO, including nights and weekends. Beyond warranty, we offer maintenance contracts (typically 12-24 working days per year) with prioritized handling: urgent fixes immediately, bugs within 1-3 days, small changes within 2-5 days. Larger features are quoted separately.