Challenge
The client relied on spreadsheets, manual inputs, and disconnected systems to manage dispatch, driver hours, payroll, customer billing, and compliance. These workflows required frequent reconciliation and manual adjustments, slowed payroll and billing processes, and limited visibility across operations. The client needed a unified transportation management platform capable of supporting flexible pay and billing rules, automated job tracking and time collection, integrations with external payroll and expense systems, and secure access for internal teams, drivers, and customers.
The client relied on spreadsheets, manual inputs, and disconnected systems to manage dispatch, driver hours, payroll, customer billing, and compliance. These workflows required frequent reconciliation and manual adjustments, slowed payroll and billing processes, and limited visibility across operations. The client needed a unified transportation management platform capable of supporting flexible pay and billing rules, automated job tracking and time collection, integrations with external payroll and expense systems, and secure access for internal teams, drivers, and customers.
Solution
Adexin developed a custom transportation operations platform covering the workflow from dispatch through payroll and customer billing. The platform was delivered using Adexin’s AI-assisted development approach alongside deep transportation and logistics expertise. The system includes driver and equipment profiles, customer-specific billing rules, real-time job tracking, automated pay statements and invoices, fuel purchase integration, digital driver onboarding, customer and driver portals, and operational dashboards. AI-assisted dispatch recommendations use historical data, driver availability, and workload patterns, while AI-powered fuel receipt processing extracts expense data from receipts and associates transactions with drivers and vehicles.
Adexin developed a custom transportation operations platform covering the workflow from dispatch through payroll and customer billing. The platform was delivered using Adexin’s AI-assisted development approach alongside deep transportation and logistics expertise. The system includes driver and equipment profiles, customer-specific billing rules, real-time job tracking, automated pay statements and invoices, fuel purchase integration, digital driver onboarding, customer and driver portals, and operational dashboards. AI-assisted dispatch recommendations use historical data, driver availability, and workload patterns, while AI-powered fuel receipt processing extracts expense data from receipts and associates transactions with drivers and vehicles.
Results
Payroll preparation time was reduced by more than 90%, while the billing cycle decreased by approximately 90%. Manual payroll adjustments were reduced by more than 50%, dispatch efficiency improved by approximately 40%, and operational transparency across teams increased by more than 50%. The platform also centralized operational workflows and supported management adoption within three months.
Payroll preparation time was reduced by more than 90%, while the billing cycle decreased by approximately 90%. Manual payroll adjustments were reduced by more than 50%, dispatch efficiency improved by approximately 40%, and operational transparency across teams increased by more than 50%. The platform also centralized operational workflows and supported management adoption within three months.