Jul 15, 2021
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Completed

Belnet - a CRM System for ISP

$25,000+
more 1 year
Ukraine, Odesa
2-5
view project
Service categories
Service type
Custom Software Development
Web Development
Domain focus
Telecommunications
Solution type
Business Software
Enterprise Software
Programming language
CSS
HTML
Python
Frameworks
Django
Vue.js
Other

Challenge

The company has been in business since 2006. They are constantly working on enhancing their services. So, they made a decision to create a custom ISP billing solution to give their subscribers an easier way of managing their personal accounts - ISP CRM software (aka CRM billing system) to create a single internet access management software tool to manage internal processes such as billing, subscribers' management, data plans management, statistics, etc. They had in mind optimize relationships with customers with the help of CRM and synchronize with the hardware via API (NAS, Radius protocol).

Solution

The project provides a personal account for their subscribers where they can select a data plan and pay online. We also developed a CRM system to add points of connection, edit data, add multiple addresses, manage Internet speed, and restrict access rights. NAS was also integrated as a gateway between the users and the Radius server to reject/accept a user and thus restrict/give them permission with network access.

Results

The project is in the beta testing stage and has had lot of positive feedback from the staff and subscribers.
The project is in the beta testing stage and has had lot of positive feedback from the staff and subscribers.
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