Jul 20, 2022
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Ongoing
Binmile Improved CSAT Scores for Indonesia's Leading Digital Platform by 87%
$50,000+
more 1 year
Indonesia, Jakarta
10+
Service categories
Service Lines
Software Development
Domain focus
Other
Challenge
User-friendly App Design to Improve Performance
Binmile Technologies provided architectural improvements to Nanovest for their application to maintain its scalability. As Nanovest was struggling to engage its customers and gain their loyalty.
It was their utmost priority to hold onto their customers with an efficient and user-friendly application from day one but wouldn't be possible with the ever-growing user base in the future. Therefore, Binmile experts suggested improving the application quality by user acceptance testing for a minimum viable product.
User-friendly App Design to Improve Performance
Binmile Technologies provided architectural improvements to Nanovest for their application to maintain its scalability. As Nanovest was struggling to engage its customers and gain their loyalty.
It was their utmost priority to hold onto their customers with an efficient and user-friendly application from day one but wouldn't be possible with the ever-growing user base in the future. Therefore, Binmile experts suggested improving the application quality by user acceptance testing for a minimum viable product.
Solution
User Acceptance Tests to Improve Customer Satisfaction
User Acceptance Testing was performed to reduce the reporting of critical defects and ensure the performance up to development specifications. Moreover, to identify bugs or defects, ensure that Nanovest's application is error-free, and check it for specified functional requirements Binmile experts also performed manual testing as well.
Functional testing to verify the application's functioning.
InsPrint testing and Regression testing to verify that new code hasn’t broken the existing application.
Smoke testing to verify the core functionality of the application.
DevOps automation for faster development of new functionalities and easier maintenance of existing deployments.
User Acceptance Tests to Improve Customer Satisfaction
User Acceptance Testing was performed to reduce the reporting of critical defects and ensure the performance up to development specifications. Moreover, to identify bugs or defects, ensure that Nanovest's application is error-free, and check it for specified functional requirements Binmile experts also performed manual testing as well.
Functional testing to verify the application's functioning.
InsPrint testing and Regression testing to verify that new code hasn’t broken the existing application.
Smoke testing to verify the core functionality of the application.
DevOps automation for faster development of new functionalities and easier maintenance of existing deployments.
Results
Impressive Growth In The Company
- 5X New App installations
- 87% Improved CSAT scores
- 6X Improved Ratings and Reviews on Playstore/Appstore
Impressive Growth In The Company
- 5X New App installations
- 87% Improved CSAT scores
- 6X Improved Ratings and Reviews on Playstore/Appstore
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