Charter Technology Solutions
Charter Technology Solutions stands as Long Island's most reliable managed IT services provider, delivering structured technology solutions, seamless cloud integration, and complete infrastructure oversight for businesses across Melville.
Named to CRN’s 2024 & 2025 MSP 500 list, our certified engineers resolve 75% of technical issues on the first touch. We eliminate costly operational delays by addressing and fixing user support tickets in an average of 20 minutes.
We combine 15 years of industry expertise with NIST-aligned compliance, continuous threat monitoring, and strategic consulting. We optimize your system performance so your local business can excel in a competitive market.
Charter Technology Solutions stands as Long Island's most reliable managed IT services provider, delivering structured technology solutions, seamless cloud integration, and complete infrastructure oversight for businesses across Melville.
Named to CRN’s 2024 & 2025 MSP 500 list, our certified engineers resolve 75% of technical issues on the first touch. We eliminate costly operational delays by addressing and fixing user support tickets in an average of 20 minutes.
We combine 15 years of industry expertise with NIST-aligned compliance, continuous threat monitoring, and strategic consulting. We optimize your system performance so your local business can excel in a competitive market.
AI Overview
Performance snapshot
Charter Technology Solutions (CTS) is a specialized managed IT services provider with a demonstrated focus on the education sector, particularly charter schools in the New York metropolitan area. Across 23 reviews spanning two platforms, the vendor consistently receives near-perfect ratings, with the majority of categories scoring Strong. One isolated review flagged a quality sub-rating of 3.0, introducing a minor Mixed signal in technical delivery, but this remains an exception within an otherwise highly positive evidence base.
Performance breakdown
Technical expertise
StrongMultiple reviews cite CTS's proficiency across cloud migration (Microsoft Entra ID, Intune, DHCP/DNS), cybersecurity (24/7 MDR, EDR), and infrastructure builds. One anchor review references named technologies, specific migrations, and measurable security posture improvements, meeting the High Density threshold.
Project management & delivery
MixedMost reviews confirm on-time delivery and efficient milestone management, including successful school openings. However, one review recorded a schedule sub-rating of 3.0 and another of 4.0, indicating occasional inconsistency in delivery pacing that prevents a fully Strong rating.
Communication & collaboration
StrongClients across multiple engagements consistently praise CTS for clear, proactive communication via virtual meetings, email, and messaging platforms. Reviewers highlight transparency on timelines, responsiveness to queries, and collaborative problem-solving as standout traits.
Reliability
StrongReviewers report minimal service disruptions, fast issue resolution, and consistent responsiveness over multi-year engagements. One client noted over 10 years of service with increasing satisfaction, and another confirmed seamless IT operations with proactive issue prevention.
Client satisfaction & outcomes
StrongTangible outcomes include improved internet health, streamlined identity management, enhanced cybersecurity posture, and successful school facility launches. A High Density anchor review from Brilla Schools cites operational efficiency gains, improved UX, and strengthened security, supported by a $200K–$999K budget reference in another engagement.
Best for
CTS is best suited for K-12 charter schools, nonprofit organizations, and small-to-mid-sized institutions requiring comprehensive managed IT services, cybersecurity, cloud migration, and E-Rate compliance support within the New York region.
Clients info
CTS serves predominantly education-sector clients, especially K-12 charter schools and nonprofit organizations, typically ranging from 11 to 500 employees. Most project budgets are confidential, though disclosed engagements range from under $10,000 to $999,999, with one outlier reaching $1M–$9.99M. Primary industries represented include Education (K-12 Charter Schools), Non-profit, Real Estate, Arts & Culture. Typical client size bands include 1-10 Employees, 11-50 Employees, 51-200 Employees, 201-500 Employees. Common project budget ranges include Less than $10,000, $50,000 to $199,999, $200,000 to $999,999, $1,000,000 to $9,999,999.
Review strength
The assessment is based on 23 reviews across 2 platforms, with the majority sourced from a structured review platform providing sub-metric ratings. Reviews span from 2024 to mid-2026, making the dataset current and highly relevant. No reviews are older than three years. Review date range: March 13, 2024 - August 16, 2026.
Performance breakdown
Technical expertise
StrongMultiple reviews cite CTS's proficiency across cloud migration (Microsoft Entra ID, Intune, DHCP/DNS), cybersecurity (24/7 MDR, EDR), and infrastructure builds. One anchor review references named technologies, specific migrations, and measurable security posture improvements, meeting the High Density threshold.
Project management & delivery
MixedMost reviews confirm on-time delivery and efficient milestone management, including successful school openings. However, one review recorded a schedule sub-rating of 3.0 and another of 4.0, indicating occasional inconsistency in delivery pacing that prevents a fully Strong rating.
Communication & collaboration
StrongClients across multiple engagements consistently praise CTS for clear, proactive communication via virtual meetings, email, and messaging platforms. Reviewers highlight transparency on timelines, responsiveness to queries, and collaborative problem-solving as standout traits.
Reliability
StrongReviewers report minimal service disruptions, fast issue resolution, and consistent responsiveness over multi-year engagements. One client noted over 10 years of service with increasing satisfaction, and another confirmed seamless IT operations with proactive issue prevention.
Client satisfaction & outcomes
StrongTangible outcomes include improved internet health, streamlined identity management, enhanced cybersecurity posture, and successful school facility launches. A High Density anchor review from Brilla Schools cites operational efficiency gains, improved UX, and strengthened security, supported by a $200K–$999K budget reference in another engagement.