Cortex Lab AI builds and tunes AI chatbots for Singapore businesses, on WhatsApp and on the web. The assistant answers routine enquiries at any hour, such as availability, order status and opening hours, and passes anything it cannot answer to a person on your team. We set it up inside the tools you already use and put in writing which vendor can see which data, in line with PDPA. Our sub-brand Kai Dojo offers done-for-you WhatsApp setup for gyms, salons, clinics and tuition centres. Beyond chatbots, we automate data entry, approvals and recurring reports, and train teams to use AI on their own documents.
Cortex Lab AI builds and tunes AI chatbots for Singapore businesses, on WhatsApp and on the web. The assistant answers routine enquiries at any hour, such as availability, order status and opening hours, and passes anything it cannot answer to a person on your team. We set it up inside the tools you already use and put in writing which vendor can see which data, in line with PDPA. Our sub-brand Kai Dojo offers done-for-you WhatsApp setup for gyms, salons, clinics and tuition centres. Beyond chatbots, we automate data entry, approvals and recurring reports, and train teams to use AI on their own documents.
Location and contacts
Major clients
Processes and approach
How do you gather and validate client requirements?
Every project starts with a free 30-minute consultation. Before we design anything, we interview the people who will use the system day to day, so the build matches how the job is actually done.
How do you ensure alignment with client goals and business strategy?
We record your current figures before any build begins and agree in writing what success looks like, so the change is a number you can check.
How do you identify and manage project risks?
We start with the smallest change that pays for itself, measure it against the baseline, and you decide whether to continue based on what it actually did.
What kind of support or maintenance do you offer after delivery?
Handover includes a named owner on your side and a written escalation path. We also train your team to run and adjust the system themselves.