Sep 29, 2022
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One central experience for a suite of services
Completed

One central experience for a suite of services

$100,000+
more 1 year
United States, Kansas City
6-9
view project
Service categories
Domain focus
Technology

Challenge

The Challenge of MSSIn a time of increasing threats and a proliferation of technologies promising answers, Kudelski’s Managed Security Services (MSS) Portal needed to demonstrate key offerings: Beautiful: Is it finely crafted and presented? Functional: does it seamlessly connect different offerings? Robust: is it able to handle heavy customer usage? Flexible: can it meet different consumer needs? Quick: can it respond to customer inputs rapidly?

Solution

Crema was asked to design, prototype, test, build and deploy a new service called MSS Portal, which took all the different tools their clients had to use and pulled them into one, easy to use centralized tool - with the end goal to make security more effective and remove complexity for the end user. We created a design system that was consistent and clear across every view in the solution, providing valuable insight and depth into their MSS services and security posture across a global client base. In Q3 of 2018, Forester Reports reviewed 10 emerging MSSP's in the market ranking Kudelski among the top two A platform that's positive, not fear based.

Results

Kudelski Security received its highest scores in the following criteria: Business and technical value Reporting capabilities (including dashboard and user interface) Artificial intelligence (AI), machine learning, automation user experience road map and talent management. Crema continues to support the product with a maintenance and design retainer.