SRPRS.me — Automated Surprise Travel Platform
Challenge
SRPRS.me sells surprise trips. Customers choose a category and budget — the platform handles the rest. The business model only works if the booking flow is fully automated and never fails. The challenge was building a system reliable enough to connect customer inputs to partner APIs, process payments, apply discount logic, and trigger confirmations — without any manual intervention. Any breakdown in the flow is a broken customer experience and a direct revenue loss.
SRPRS.me sells surprise trips. Customers choose a category and budget — the platform handles the rest. The business model only works if the booking flow is fully automated and never fails. The challenge was building a system reliable enough to connect customer inputs to partner APIs, process payments, apply discount logic, and trigger confirmations — without any manual intervention. Any breakdown in the flow is a broken customer experience and a direct revenue loss.
Solution
DWS built and maintains the complete technical platform. The core is an automated booking engine that orchestrates partner integrations, payment processing, and confirmation flows end to end. Over several years of partnership we have added gift card functionality, discount code management, booking administration tools, and a mobile-optimised frontend. The platform is continuously evolved based on commercial priorities.
DWS built and maintains the complete technical platform. The core is an automated booking engine that orchestrates partner integrations, payment processing, and confirmation flows end to end. Over several years of partnership we have added gift card functionality, discount code management, booking administration tools, and a mobile-optimised frontend. The platform is continuously evolved based on commercial priorities.
Results
SRPRS.me operates its entire booking business on the platform. Manual booking handling has been eliminated. The platform processes thousands of surprise trip bookings annually with a consistent, reliable customer experience. The long-term technical partnership has allowed the business to iterate quickly on commercial features without rebuilding core infrastructure.
SRPRS.me operates its entire booking business on the platform. Manual booking handling has been eliminated. The platform processes thousands of surprise trip bookings annually with a consistent, reliable customer experience. The long-term technical partnership has allowed the business to iterate quickly on commercial features without rebuilding core infrastructure.