DotSee Web Services is an Umbraco Silver Partner based in Athens, Greece. We've spent 15 years building, upgrading and supporting Umbraco CMS websites for organisations and agencies internationally. We've developed 120+ Umbraco websites, supported and maintained 150+ and completed 30+ upgrades.
We specialise in complex websites where the CMS has to do more than manage pages. That includes multilingual and multisite platforms, integrations with business systems and APIs, and custom publishing workflows. We can build from scratch, work from your team's designs or take over an existing site that needs stabilising, extending or upgrading. For major upgrades, we assess the existing content, custom code, packages and integrations before deciding what to migrate, adapt or rebuild.
We work directly with organisations and provide white-label Umbraco development for creative and digital agencies. You'll work with a named team that can stay involved after launch through proactive maintenance, SLA-backed support and ongoing development.
We also offer web design, UI/UX and digital marketing. We integrate AI into Umbraco where it helps editors and site visitors, for example with AI-powered search, page summaries and workflows that turn source documents into drafts for editorial review.
DotSee Web Services is an Umbraco Silver Partner based in Athens, Greece. We've spent 15 years building, upgrading and supporting Umbraco CMS websites for organisations and agencies internationally. We've developed 120+ Umbraco websites, supported and maintained 150+ and completed 30+ upgrades.
We specialise in complex websites where the CMS has to do more than manage pages. That includes multilingual and multisite platforms, integrations with business systems and APIs, and custom publishing workflows. We can build from scratch, work from your team's designs or take over an existing site that needs stabilising, extending or upgrading. For major upgrades, we assess the existing content, custom code, packages and integrations before deciding what to migrate, adapt or rebuild.
We work directly with organisations and provide white-label Umbraco development for creative and digital agencies. You'll work with a named team that can stay involved after launch through proactive maintenance, SLA-backed support and ongoing development.
We also offer web design, UI/UX and digital marketing. We integrate AI into Umbraco where it helps editors and site visitors, for example with AI-powered search, page summaries and workflows that turn source documents into drafts for editorial review.
Location and contacts
Major clients
Processes and approach
How do you gather and validate client requirements?
For Umbraco upgrades and migrations, we review the client's requirements and business processes alongside the existing website, hosting and integrations. That helps us define what needs to be carried over or changed. On development projects with a review site, clients can see the work in progress and flag anything that differs from what they need.
How do you ensure alignment with client goals and business strategy?
We use the client's business priorities and constraints to guide technical decisions. For a migration, that means planning around business-critical processes and how much downtime the client can tolerate. For a new or redesigned CMS, we focus on how editors will use it day to day and how the organisation will maintain and extend it over time.
How do you keep clients and stakeholders updated on project progress?
We use Teamwork Projects and Teamwork Desk to track tasks, share updates and keep project discussions in one place. When a development or staging site is part of the project, clients can also see the work in progress and review changes directly.
What quality assurance practices do you follow?
Our projects use staging environments. We test the affected functionality there before deploying to production. Depending on the change, this can involve running an end-to-end transaction, checking application logs or asking the client to retest a fix and approve it before it goes live.
How do you identify and manage project risks?
For Umbraco upgrades and migrations, we review the infrastructure, custom code, packages and integrations to identify dependencies that could affect the move. We plan around business-critical processes and availability requirements. Where the work calls for it, we confirm access and request a current backup before proceeding.
What kind of support or maintenance do you offer after delivery?
We offer ad hoc Umbraco support, retained development hours and SLA-backed support and maintenance. Depending on the agreement, this can include priority incident response, proactive site health checks, reporting, security patches and routine updates. We also help clients add features and carry out major Umbraco upgrades.