Apr 19, 2022
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Reshaping Customer Experience for a Luxury Brand
Ongoing

Reshaping Customer Experience for a Luxury Brand

$50,000+
4-6 months
United Kingdom
6-9
view project
Service categories
Service Lines
Ecommerce
Web Development
Domain focus
Consumer Products & Services
Other
Programming language
PHP

Challenge

Watches of Mayfair is an international supplier of luxury goods based in Great Britain. Their online store sells Swiss watches, jewelry pieces, and accessories from 85+ high-end brands. Aiming to provide bespoke customer experience at every touchpoint, the brand needed a complete website redesign with expanded functionalities.

Solution

And that’s exactly what they achieved partnering with Elogic: Magento 1 to Magento 2 migration UX design implementation Third-party API integration Custom module development, including Shop by Brand extension, Trustpilot reviews, and custom contact forms. Technologies: Magento, Elasticsearch, Mega menu, Magic Zoom Plus, World Pay, Instagram. Website: watchesofmayfair.com

Results

It was an agile project with frequent requirement changes and improvements on-the-go. And at Elogic, we always held our end of the bargain. The company saw a significant increase in sales thanks to the website visibility and higher customer conversions, so Watches of Mayfair signed up for our ongoing support and maintenance services at Elogic.