FACTS Computer Software House
We offer the best-in-class ERP and HRMS software that is highly customizable and easily integrated into your business operations. FACTS ERP will improve all your business operations and also increase your ROI. Our HRMS software supports customizable reports that are important to you. With our software, you can manage your entire business easily and effectively.
We offer the best-in-class ERP and HRMS software that is highly customizable and easily integrated into your business operations. FACTS ERP will improve all your business operations and also increase your ROI. Our HRMS software supports customizable reports that are important to you. With our software, you can manage your entire business easily and effectively.
AI Overview
Performance snapshot
FACTS Computer Software House is a UAE-based ERP specialist with a consistent record of delivering highly customized software solutions across manufacturing, business services, and trading sectors. The vendor earns predominantly Strong ratings across all five evaluation categories, anchored by multiple high-detail reviews citing specific technologies, tangible efficiency gains, and budget adherence. The only recurring concern is a modest cost perception issue noted in two reviews, alongside minor mentions of UI improvements and documentation gaps. Overall, the profile reflects a reliable, mid-market ERP implementer with strong client retention signals.
Performance breakdown
Technical expertise
StrongMultiple reviews cite specific technologies including .NET, Django, React, and FTA-accredited accounting integration. Reviewers consistently highlight robust customization depth, seamless integration, and a user-friendly output, supported by at least two high-density reviews with named technologies and quantified outcomes.
Project management & delivery
StrongSeveral reviews explicitly confirm on-time or ahead-of-schedule delivery, with one noting software launched before the deadline. Clutch sub-ratings for schedule average above 4.7, and an agile project management style with monthly progress reports is cited by multiple clients.
Communication & collaboration
StrongClients reference consistent use of Google Meet and Microsoft Teams for collaboration, with one reviewer describing communication as 'top-notch' and 'stress free.' Responsiveness to quick change requests and clear demonstrations of software features are positively noted across multiple reviews.
Reliability
MixedThe majority of reviews report stable, bug-free deliverables, though one reviewer noted a glitch during initial setup that was promptly resolved. This single post-launch issue, while minor, prevents a fully Strong rating under the weighted evidence model.
Client satisfaction & outcomes
StrongClients report measurable gains including reduced operational management time, improved productivity, enhanced data integrity, and streamlined VAT filing. Willingness-to-refer sub-ratings average above 4.8 on Clutch, and two reviews describe results that surpassed initial expectations.
Best for
FACTS is best suited for SMEs and mid-market companies in the UAE and GCC region seeking deeply customized ERP implementations, particularly in trading, manufacturing, HR, and business services verticals.
Clients info
Clients are predominantly SMEs and mid-market firms in the UAE, with company sizes ranging from startups to large enterprises. Projects are heavily concentrated in ERP customization, with budgets mostly under $50,000, though one engagement reached the $200,000–$999,999 range for a textile trading company. Primary industries represented include Business Services, Manufacturing, IT Services, Trading & Retail, Marketing & Advertising. Typical client size bands include 11-50 Employees, 51-200 Employees, 201-500 Employees. Common project budget ranges include Less than $10,000, $10,000 to $49,999, $200,000 to $999,999.
Review strength
The assessment is based on 11 reviews spanning three platforms, covering a date range from March 2022 to October 2024. The review base is reasonably current, with 7 of 11 reviews published within the last two years. However, the total volume remains modest, and several reviews are anonymous, which limits verifiability. Review date range: Mar 07, 2022 - 2024-10-07.
Performance breakdown
Technical expertise
StrongMultiple reviews cite specific technologies including .NET, Django, React, and FTA-accredited accounting integration. Reviewers consistently highlight robust customization depth, seamless integration, and a user-friendly output, supported by at least two high-density reviews with named technologies and quantified outcomes.
Project management & delivery
StrongSeveral reviews explicitly confirm on-time or ahead-of-schedule delivery, with one noting software launched before the deadline. Clutch sub-ratings for schedule average above 4.7, and an agile project management style with monthly progress reports is cited by multiple clients.
Communication & collaboration
StrongClients reference consistent use of Google Meet and Microsoft Teams for collaboration, with one reviewer describing communication as 'top-notch' and 'stress free.' Responsiveness to quick change requests and clear demonstrations of software features are positively noted across multiple reviews.
Reliability
MixedThe majority of reviews report stable, bug-free deliverables, though one reviewer noted a glitch during initial setup that was promptly resolved. This single post-launch issue, while minor, prevents a fully Strong rating under the weighted evidence model.
Client satisfaction & outcomes
StrongClients report measurable gains including reduced operational management time, improved productivity, enhanced data integrity, and streamlined VAT filing. Willingness-to-refer sub-ratings average above 4.8 on Clutch, and two reviews describe results that surpassed initial expectations.