HIC Global Solutions, an ISO 27001:2013 Certified organization, is a renowned IT Consulting Services provider based out of Wisconsin, US. Starting with a handful of skilled professionals in 2015, HIC Global Solutions has been providing dynamic and cutting-edge solutions for its clients across the USA, UK, Canada, and other parts of the World.
HIC Global Solutions, an ISO 27001:2013 Certified organization, is a renowned IT Consulting Services provider based out of Wisconsin, US. Starting with a handful of skilled professionals in 2015, HIC Global Solutions has been providing dynamic and cutting-edge solutions for its clients across the USA, UK, Canada, and other parts of the World.
AI Overview
Performance snapshot
HIC Global Solutions positions itself as a Salesforce-focused consultancy with demonstrated strength across CRM implementation, custom development, and ERP integration. The review corpus of 15 submissions across three platforms consistently reflects strong technical and delivery capabilities, with quantified outcomes such as 30% productivity gains and 40% response time reductions anchoring the most credible reviews. The only recurring concerns are a below-average schedule sub-rating in one review (3.5) and two client suggestions around AI feature expansion, indicating modest but notable gaps. Overall, the vendor's profile skews strongly positive with no patterns of failure or declining satisfaction.
Performance breakdown
Technical expertise
StrongMultiple reviews cite deep Salesforce expertise across Sales Cloud, Service Cloud, and Marketing Cloud, with successful ERP integrations and custom app development. Anchor reviews reference specific numeric outcomes—30% efficiency gains, 25% manual data entry reduction—confirming high-density technical credibility.
Project management & delivery
MixedMost reviews confirm on-time delivery and structured project management; however, one review recorded a schedule sub-rating of 3.5 out of 5.0, indicating at least one instance of timeline underperformance. The majority of schedule sub-ratings are 4.0–5.0, suggesting this is not a systemic issue.
Communication & collaboration
StrongTransparency, responsiveness, and proactive communication are consistently highlighted across all platforms and client segments. Multiple reviewers specifically praised the team's accessibility across time zones and their clarity at every project stage, with no negative communication mentions identified.
Reliability
StrongClients across IT, manufacturing, and marketing sectors report stable, high-quality deliverables including automated workflows, reporting dashboards, and integrated CRM systems. No reviews cite post-launch bugs, system instability, or inconsistency in responsiveness, supporting a reliable delivery track record.
Client satisfaction & outcomes
StrongTangible business results are well-documented: a 27% increase in re-sale orders, 20% boost in customer engagement, and 15% reduction in average call times appear across anchor reviews. Client satisfaction scores and referral willingness sub-ratings are uniformly high, with no clients expressing dissatisfaction with outcomes.
Best for
HIC Global Solutions is best suited for small-to-mid-market companies seeking Salesforce consulting, CRM implementation, or ERP integration—particularly those in IT services, manufacturing, or marketing-adjacent industries requiring tailored workflow automation and multi-platform integration.
Clients info
HIC Global Solutions primarily serves small-to-mid-market companies in IT services, manufacturing, advertising and marketing, and real estate, with one notable education sector engagement. Project budgets typically range from $10,000 to $49,999, with select engagements reaching $50,000–$200,000. Client organizations commonly fall within the 11–250 employee range. Primary industries represented include Information Technology & Services, Manufacturing & Packaging, Advertising & Marketing, Real Estate, Education. Typical client size bands include 11–50 Employees, 51–200 Employees, 501–1,000 Employees. Common project budget ranges include $10,000 to $49,999, $50,000 to $200,000, $200,000 to $999,999.
Review strength
The assessment is based on 15 reviews across three platforms, spanning from May 2018 (project start date) to April 2025, with the majority of reviews published between November 2024 and April 2025. The review base is recent and active, with only one review referencing an engagement older than three years. Review date range: Mar 30, 2021 - Apr 24, 2025.
Performance breakdown
Technical expertise
StrongMultiple reviews cite deep Salesforce expertise across Sales Cloud, Service Cloud, and Marketing Cloud, with successful ERP integrations and custom app development. Anchor reviews reference specific numeric outcomes—30% efficiency gains, 25% manual data entry reduction—confirming high-density technical credibility.
Project management & delivery
MixedMost reviews confirm on-time delivery and structured project management; however, one review recorded a schedule sub-rating of 3.5 out of 5.0, indicating at least one instance of timeline underperformance. The majority of schedule sub-ratings are 4.0–5.0, suggesting this is not a systemic issue.
Communication & collaboration
StrongTransparency, responsiveness, and proactive communication are consistently highlighted across all platforms and client segments. Multiple reviewers specifically praised the team's accessibility across time zones and their clarity at every project stage, with no negative communication mentions identified.
Reliability
StrongClients across IT, manufacturing, and marketing sectors report stable, high-quality deliverables including automated workflows, reporting dashboards, and integrated CRM systems. No reviews cite post-launch bugs, system instability, or inconsistency in responsiveness, supporting a reliable delivery track record.
Client satisfaction & outcomes
StrongTangible business results are well-documented: a 27% increase in re-sale orders, 20% boost in customer engagement, and 15% reduction in average call times appear across anchor reviews. Client satisfaction scores and referral willingness sub-ratings are uniformly high, with no clients expressing dissatisfaction with outcomes.