Challenge
The retailer wanted to differentiate itself in the competitive luxury furniture market by reducing uncertainty around furniture fit, customization, and showroom limitations. Customers needed a more interactive way to preview products in real spaces and make confident purchasing decisions without relying on manual measurements or limited in-store inventory.
The retailer wanted to differentiate itself in the competitive luxury furniture market by reducing uncertainty around furniture fit, customization, and showroom limitations. Customers needed a more interactive way to preview products in real spaces and make confident purchasing decisions without relying on manual measurements or limited in-store inventory.
Solution
Instinctools created a mobile app powered by LiDAR, computer vision, and AR technologies to scan rooms, generate accurate 3D models, and recommend dimensionally compatible furniture. The team also developed a matching algorithm for custom-size recommendations and a web-based holographic application integrated with Holobox displays to provide immersive 3D product visualization in physical showrooms.
Instinctools created a mobile app powered by LiDAR, computer vision, and AR technologies to scan rooms, generate accurate 3D models, and recommend dimensionally compatible furniture. The team also developed a matching algorithm for custom-size recommendations and a web-based holographic application integrated with Holobox displays to provide immersive 3D product visualization in physical showrooms.
Results
The solution delivered a premium omnichannel buying experience that improved customer confidence and engagement across digital and physical touchpoints. As a result, the retailer achieved a 20% increase in online sales and a 25% improvement in customer satisfaction scores.
The solution delivered a premium omnichannel buying experience that improved customer confidence and engagement across digital and physical touchpoints. As a result, the retailer achieved a 20% increase in online sales and a 25% improvement in customer satisfaction scores.