Oct 12, 2021
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Cloud consulting and legacy software modernization

more 1 year
United States
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Service categories
Service Lines
Software Development
Domain focus
Energy & Utilities


The engineering toolset, which the customer had been using for more than two decades, had become complex and outdated. The problem was that the software was based on old technologies and was developed by people who were no longer with the company. Its maintenance required added manual effort which led to higher process costs. “We need a state-of-the-art solution” – that’s what our customer emphasized during the Clarification Call with us. The customer wanted to have modern software that would provide calculation results in a quick and easy way, as it is one of the key factors in the heat exchange industry which affects the client’s decision in choosing the supplier.


The volume of work was quite substantial. It required a thorough analysis phase. At the start, the stakeholders in the customer company couldn’t come to a common understanding of what the project goals were. To make sure that the project implementation result will reflect what the customer really needed, it was decided to start with the Pre-Discovery workshop: we clarified all the details, discussed the customer’s pain points, and chose the direction for further analysis. It prevented the project from going in the wrong direction from the very beginning and created a proper base for the Discovery phase


Benefits for the customer: minimizing errors and efforts for testing; making the maintenance process easier; lowering maintenance process costs to a minimum; reducing the workload (less time spent on requirements engineering and easy reuse of working modules); unifying the whole process of equipment configuration; getting their software up to modern standards which make the addition of new features and up-gradation of the existing ones cost and time effective.