Founded in 2000, IntegriCom delivers reliable IT services to small businesses in the Atlanta Metro area, specializing in cybersecurity, cloud, networks, computers, and phone systems. With quick response times, deep security expertise, and a strong focus on loyal, friendly relationships, we bring a personal touch to every client interaction. As a family-run business, we combine small-town values with technical excellence to deliver sensible, ROI-driven solutions. Serving Windows-based companies with 10–200 users, we support industries like finance, healthcare, legal, and more. At IntegriCom, we’re selfless, relentless, professional—and we joyfully do the right thing.
Founded in 2000, IntegriCom delivers reliable IT services to small businesses in the Atlanta Metro area, specializing in cybersecurity, cloud, networks, computers, and phone systems. With quick response times, deep security expertise, and a strong focus on loyal, friendly relationships, we bring a personal touch to every client interaction. As a family-run business, we combine small-town values with technical excellence to deliver sensible, ROI-driven solutions. Serving Windows-based companies with 10–200 users, we support industries like finance, healthcare, legal, and more. At IntegriCom, we’re selfless, relentless, professional—and we joyfully do the right thing.
AI Overview
Performance snapshot
IntegriCom is a Georgia-based managed IT services and cybersecurity provider with a consistent track record across small to mid-sized clients in diverse industries. All 13 reviews originate from a single platform, and the ratings are overwhelmingly positive, with near-perfect sub-metric scores across quality, schedule, cost, and referral willingness. Recurring themes include strong responsiveness, budget adherence, and long-term client retention — several engagements span a decade or more. No significant negative feedback or areas for improvement were identified, though the review base lacks high-density anchor reviews with quantified business outcomes.
Performance breakdown
Technical expertise
StrongReviewers consistently highlight deep IT knowledge spanning Azure migration, cybersecurity, VoIP, cloud networking, and server management. Multiple clients across healthcare, utilities, and financial services credit IntegriCom with resolving complex infrastructure challenges effectively.
Project management & delivery
StrongAll reviewed engagements report on-time delivery and budget adherence, with schedule sub-ratings of 5.0 across nearly all reviews. One client noted a full cloud migration completed in two days, reflecting strong planning and execution discipline.
Communication & collaboration
StrongClients consistently describe IntegriCom as communicative, responsive, and easy to work with — including for non-technical stakeholders. Regular meetings, prompt email responses, and an ability to translate IT concepts clearly are repeatedly cited strengths.
Reliability
StrongMultiple long-term clients — some spanning over a decade — report minimal or zero downtime since engaging IntegriCom. Reviewers from a rural electric cooperative and a healthcare firm specifically credit the team with eliminating system outages and ensuring consistent uptime.
Client satisfaction & outcomes
MixedClient satisfaction is uniformly high, with all reviewers indicating strong cost-to-value ratios and willingness to refer. However, most reviews lack quantified business outcomes or ROI metrics, limiting the ability to confirm a strong anchor review under the weighted evidence model.
Best for
IntegriCom is best suited for small to mid-sized businesses seeking reliable, long-term managed IT services, cybersecurity, and cloud migration support — particularly those prioritizing personalized service, budget transparency, and consistent availability.
Clients info
IntegriCom predominantly serves small businesses with 1–50 employees across industries including business services, healthcare, financial services, utilities, real estate, and construction. Project budgets typically range from under $10,000 to $200,000, with several long-term engagements reaching the $200,000–$999,999 tier. Primary industries represented include Business services, Healthcare, Financial services, Utilities, Real estate, Construction, Automotive. Typical client size bands include 1–10 Employees, 11–50 Employees, 51–200 Employees. Common project budget ranges include Less than $10,000, $10,000 to $49,999, $50,000 to $199,999, $200,000 to $999,999.
Review strength
The assessment is based on 13 reviews sourced from a single platform, which limits cross-platform validation. Reviews span from September 2021 to March 2024, with the majority published between 2021 and 2023. Several reviews are over one year old, and no reviews from 2025 are present. Review date range: Sep 17, 2021 - Mar 25, 2024.
Performance breakdown
Technical expertise
StrongReviewers consistently highlight deep IT knowledge spanning Azure migration, cybersecurity, VoIP, cloud networking, and server management. Multiple clients across healthcare, utilities, and financial services credit IntegriCom with resolving complex infrastructure challenges effectively.
Project management & delivery
StrongAll reviewed engagements report on-time delivery and budget adherence, with schedule sub-ratings of 5.0 across nearly all reviews. One client noted a full cloud migration completed in two days, reflecting strong planning and execution discipline.
Communication & collaboration
StrongClients consistently describe IntegriCom as communicative, responsive, and easy to work with — including for non-technical stakeholders. Regular meetings, prompt email responses, and an ability to translate IT concepts clearly are repeatedly cited strengths.
Reliability
StrongMultiple long-term clients — some spanning over a decade — report minimal or zero downtime since engaging IntegriCom. Reviewers from a rural electric cooperative and a healthcare firm specifically credit the team with eliminating system outages and ensuring consistent uptime.
Client satisfaction & outcomes
MixedClient satisfaction is uniformly high, with all reviewers indicating strong cost-to-value ratios and willingness to refer. However, most reviews lack quantified business outcomes or ROI metrics, limiting the ability to confirm a strong anchor review under the weighted evidence model.