Intetics Remote In-Sourcing Team Created and Supports One of the Biggest Health Portals in the USA, Serving 5m People a Year

The Client is a medical and software company that owns “All-in-One Practice Management Solution.” The main challenge was finding the right vendor that could fully understand the healthcare field and software business requirements. The main request to the engineering team was a complete understanding of the Client’s business domain. As the Client is a physician, not an IT specialist, they required a trusted partner to cover the engineering side of the project. The complete engineering cycle was necessary, from concept to implementation – from design to development, testing, and support.

The solution includes real-time management tools for scheduling patients’ appointments and insurance verification, as well as for tracking every step of the revenue cycle.

Creation of the digital business from scratch: from idea to execution. The Client`s previous attempts to build the system failed due to the previous vendors’ skill shortages. The new system serves 5,000,000 people on an annual basis, with this number continuing to grow. The first version of the system was delivered in under 10 months after project kick-off.