Web system for managing less-than-truck shipments
Challenge
IT Craft partnered with MyCarrier, a U.S.-based SaaS transportation technology startup, to build a modern, scalable Transportation Management System (TMS) designed to streamline freight coordination between shippers and carriers. The platform enables businesses of all sizes—especially small and mid-sized shippers—to automate shipping workflows, compare real-time freight rates, manage bookings, and track shipments through a unified digital portal.
In today’s logistics industry, shippers often face fragmented processes involving manual quoting, disjointed carrier communication, and limited freight visibility. MyCarrier envisioned a platform that would eliminate these inefficiencies by connecting shippers directly with carriers, automating the shipment lifecycle, and providing real-time insights across freight operations. Their goal was to build a web-based TMS that could grow from an MVP tailored for less-than-truckload (LTL) shipments into a full-featured system supporting full-truck-load (FTL) operations and large enterprise workflows.
Before development began, MyCarrier faced several strategic and technical challenges:
- Validating the logistics platform idea with an MVP capable of delivering real business value for LTL shippers.
- Delivering scalable architecture that could evolve into a full TMS supporting complex FTL workflows.
- Automating key logistics processes such as pricing, quoting, booking, and shipment tracking.
- Integrating third-party systems (e.g., pricing APIs, payment gateways) to enrich functionality and operational efficiency.
- Ensuring high availability and performance through a reliable cloud infrastructure.
MyCarrier sought a partner who could take this vision from concept to production, deliver rapid iterations, and guide the platform’s transition toward enterprise-scale performance.
IT Craft partnered with MyCarrier, a U.S.-based SaaS transportation technology startup, to build a modern, scalable Transportation Management System (TMS) designed to streamline freight coordination between shippers and carriers. The platform enables businesses of all sizes—especially small and mid-sized shippers—to automate shipping workflows, compare real-time freight rates, manage bookings, and track shipments through a unified digital portal.
In today’s logistics industry, shippers often face fragmented processes involving manual quoting, disjointed carrier communication, and limited freight visibility. MyCarrier envisioned a platform that would eliminate these inefficiencies by connecting shippers directly with carriers, automating the shipment lifecycle, and providing real-time insights across freight operations. Their goal was to build a web-based TMS that could grow from an MVP tailored for less-than-truckload (LTL) shipments into a full-featured system supporting full-truck-load (FTL) operations and large enterprise workflows.
Before development began, MyCarrier faced several strategic and technical challenges:
- Validating the logistics platform idea with an MVP capable of delivering real business value for LTL shippers.
- Delivering scalable architecture that could evolve into a full TMS supporting complex FTL workflows.
- Automating key logistics processes such as pricing, quoting, booking, and shipment tracking.
- Integrating third-party systems (e.g., pricing APIs, payment gateways) to enrich functionality and operational efficiency.
- Ensuring high availability and performance through a reliable cloud infrastructure.
MyCarrier sought a partner who could take this vision from concept to production, deliver rapid iterations, and guide the platform’s transition toward enterprise-scale performance.
Solution
IT Craft delivered a full lifecycle solution that evolved MyCarrier from an MVP into a mature logistics product used by thousands of shippers and carriers.
Services we provided:
- MVP development
- Web app development
- Mobile app development
- DevOps
Engagement model:
- Dedicated software development team
MVP Launch and Core Platform Development
The team developed a web-based TMS enabling users to:
- Search and compare real-time freight rates across multiple carriers.
- Request and finalize shipment bookings directly within the platform.
- Track shipment progress and view delivery status.
- Generate logistics paperwork such as bills of lading and shipping labels.
- These capabilities provided an intuitive logistics experience that automated manual tasks and reduced administrative overhead.
Third-Party Integrations
Critical integrations were implemented to enhance business workflows:
- Pricing and shipment APIs for rate discovery and carrier data.
- Payment gateways for billing and invoicing.
These integrations helped accelerate user adoption by aggregating pricing and operational actions into a single interface.
Scalable Architecture & DevOps
As demand grew, the platform transitioned from a monolithic codebase to a microservices architecture supported by automated CI/CD pipelines and cloud infrastructure on Microsoft Azure. This migration enabled:
- Scalability and auto-scaling under load.
- 24/7 availability with high performance across logistics workloads.
- Rapid delivery cycles with automated testing and deployment.
Tech Stack We Used
Angular, .NET, TypeScript, Azure SQL, MongoDB Atlas, Azure Cloud, CI/CD automation, and microservices architecture.
IT Craft delivered a full lifecycle solution that evolved MyCarrier from an MVP into a mature logistics product used by thousands of shippers and carriers.
Services we provided:
- MVP development
- Web app development
- Mobile app development
- DevOps
Engagement model:
- Dedicated software development team
MVP Launch and Core Platform Development
The team developed a web-based TMS enabling users to:
- Search and compare real-time freight rates across multiple carriers.
- Request and finalize shipment bookings directly within the platform.
- Track shipment progress and view delivery status.
- Generate logistics paperwork such as bills of lading and shipping labels.
- These capabilities provided an intuitive logistics experience that automated manual tasks and reduced administrative overhead.
Third-Party Integrations
Critical integrations were implemented to enhance business workflows:
- Pricing and shipment APIs for rate discovery and carrier data.
- Payment gateways for billing and invoicing.
These integrations helped accelerate user adoption by aggregating pricing and operational actions into a single interface.
Scalable Architecture & DevOps
As demand grew, the platform transitioned from a monolithic codebase to a microservices architecture supported by automated CI/CD pipelines and cloud infrastructure on Microsoft Azure. This migration enabled:
- Scalability and auto-scaling under load.
- 24/7 availability with high performance across logistics workloads.
- Rapid delivery cycles with automated testing and deployment.
Tech Stack We Used
Angular, .NET, TypeScript, Azure SQL, MongoDB Atlas, Azure Cloud, CI/CD automation, and microservices architecture.
Results
Operational Impact
- Successful MVP launch for LTL shipments with iterative delivery of enhanced features.
- Seamless user experience with real-time rate comparison, booking, and shipment tracking.
- Automated freight workflows that reduced manual coordination tasks.
Technical Improvements
- Migration to microservices architecture with automated DevOps pipelines, resulting in faster updates and improved system stability.
- Cloud-based deployment ensuring high availability and scalability for growing user demand.
Business & Strategic Outcomes
- MyCarrier secured multiple rounds of investment funding and achieved notable traction in the logistics software market.
- The platform received industry recognition and awards, including top rankings from logistics review platforms.
Through its collaboration with IT Craft, MyCarrier evolved from an early-stage MVP into a robust, scalable Transportation Management System that empowers shippers and carriers with real-time logistics automation and visibility. By addressing complex freight workflows, embracing cloud-native design principles, and integrating critical third-party services, this case demonstrates how tailored software engineering can transform traditional shipping operations into efficient, data-driven logistics platforms.
Operational Impact
- Successful MVP launch for LTL shipments with iterative delivery of enhanced features.
- Seamless user experience with real-time rate comparison, booking, and shipment tracking.
- Automated freight workflows that reduced manual coordination tasks.
Technical Improvements
- Migration to microservices architecture with automated DevOps pipelines, resulting in faster updates and improved system stability.
- Cloud-based deployment ensuring high availability and scalability for growing user demand.
Business & Strategic Outcomes
- MyCarrier secured multiple rounds of investment funding and achieved notable traction in the logistics software market.
- The platform received industry recognition and awards, including top rankings from logistics review platforms.
Through its collaboration with IT Craft, MyCarrier evolved from an early-stage MVP into a robust, scalable Transportation Management System that empowers shippers and carriers with real-time logistics automation and visibility. By addressing complex freight workflows, embracing cloud-native design principles, and integrating critical third-party services, this case demonstrates how tailored software engineering can transform traditional shipping operations into efficient, data-driven logistics platforms.