May 15, 2026
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Serverless AWS Foundation for Passenger Claim Compensation Services
Completed

Serverless AWS Foundation for Passenger Claim Compensation Services

$10,000+
7-12 months
Bulgaria
2-5
view project
Service categories
Service Lines
Cloud Consulting
DevOps
IT Services
Domain focus
Business Services

Challenge

  • Unpredictable traffic spikes during major flight disruptions
  • Need for rapid feature delivery and cost predictability
  • Desire to minimize infrastructure management overhead
  • Fully AWS-managed, scalable, and resilient architecture required

Solution

  • Serverless AWS-First Architecture: Leveraged AWS Lambda, API Gateway, and DynamoDB for autoscaling, resilience, and no server management
  • Infrastructure Automation: Used Terraform for core setup and AWS SAM for application deployment
  • Security & Governance: Multi-account isolation, least-privilege IAM, and AWS Secrets Manager for sensitive data
  • CI/CD & Observability: Automated deployment pipelines and centralized logging/metrics with CloudWatch

Results

Business outcome

  • Faster Feature Delivery: Reduced time to release new capabilities
  • Cost-Efficient Scaling: Pay-as-you-go cost model scales with demand
  • Operational Simplicity: Focused engineering efforts on product over infrastructure
  • Growth-Ready Foundation: Designed for expansion across regions and regulatory contexts