Broadvox
Challenge
Nonfixed voice (VoIP) has the challenge of being location-aware to facilitate the routing, recording, and tracing of E911 emergency calls to the correct PSAP (Public Safety Access Point). An additional challenge was being location aware of every end-point with instant routing to the correct emergency center including a data call to a webAPI with the registered owner of the VoIP device, medical data and detailed coordinates (LAT/LONG), Muni codes and address data for dispatch routing
Nonfixed voice (VoIP) has the challenge of being location-aware to facilitate the routing, recording, and tracing of E911 emergency calls to the correct PSAP (Public Safety Access Point). An additional challenge was being location aware of every end-point with instant routing to the correct emergency center including a data call to a webAPI with the registered owner of the VoIP device, medical data and detailed coordinates (LAT/LONG), Muni codes and address data for dispatch routing
Solution
Interview each of the 18 public safety access points, work with their engineers to expose an API that will allow for simultanous call and owner detail while routing a call to the PSAP is real time. Additionally we had to track end point network registration in real-time to insure that if moved we required a re-provisioning of the device location down to suite level and location / cubical location if if an office.
Interview each of the 18 public safety access points, work with their engineers to expose an API that will allow for simultanous call and owner detail while routing a call to the PSAP is real time. Additionally we had to track end point network registration in real-time to insure that if moved we required a re-provisioning of the device location down to suite level and location / cubical location if if an office.
Results
Designed and developed the first E911 Call routing and automated provisioning solution for non-fixed (VoIP) service. Broadvox is an international Fortune 100 company. The end result was an industry first, which included business side management and end-user self-registration, auto-detect IP, and location changes.
Designed and developed the first E911 Call routing and automated provisioning solution for non-fixed (VoIP) service. Broadvox is an international Fortune 100 company. The end result was an industry first, which included business side management and end-user self-registration, auto-detect IP, and location changes.