Jul 12, 2024
No image
Completed
Seamless Medicare Experience for Elderlies
$100,000+
more 1 year
United States
10+
Service categories
Service Lines
Software Development
Domain focus
Banking & Financial Services
Challenge
Lighted Road Insurance, a major health insurance provider in the United States, focuses on delivering innovative products and services to the elderly population. However, the absence of a digital channel hindered their ability to offer a comprehensive view of Medicare coverage options to their customers, leading to lost business and ineffective communication between agents and beneficiaries. The traditional business architecture also impeded the consolidation and evaluation of real-time data, further exacerbating the problem.
Lighted Road Insurance, a major health insurance provider in the United States, focuses on delivering innovative products and services to the elderly population. However, the absence of a digital channel hindered their ability to offer a comprehensive view of Medicare coverage options to their customers, leading to lost business and ineffective communication between agents and beneficiaries. The traditional business architecture also impeded the consolidation and evaluation of real-time data, further exacerbating the problem.
Solution
To address these challenges, Kellton was approached by the client to implement advanced digital solutions to make Medicare benefit information easily accessible to the elderly. We developed a personalized insurance aggregator platform that allowed customers to effortlessly navigate through Medicare plans and select the best option for their needs.Our team analyzed and mapped the client's business requirements, pain points, and growth indicators in real-time by consolidating enterprise-wide data. By automating data ingestion, we provided insights that helped the client understand their current business situation and anticipate future possibilities with greater speed and accuracy.
To address these challenges, Kellton was approached by the client to implement advanced digital solutions to make Medicare benefit information easily accessible to the elderly. We developed a personalized insurance aggregator platform that allowed customers to effortlessly navigate through Medicare plans and select the best option for their needs.Our team analyzed and mapped the client's business requirements, pain points, and growth indicators in real-time by consolidating enterprise-wide data. By automating data ingestion, we provided insights that helped the client understand their current business situation and anticipate future possibilities with greater speed and accuracy.
Results
With our solution, Lighted Road Insurance saw an increase in customer engagement, improved speed-to-market, enhanced decision-making abilities, and a stronger enterprise-wide security posture, ultimately resulting in a revitalized brand reputation.
With our solution, Lighted Road Insurance saw an increase in customer engagement, improved speed-to-market, enhanced decision-making abilities, and a stronger enterprise-wide security posture, ultimately resulting in a revitalized brand reputation.