Aug 28, 2026
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Completed
Platform Maintenance for a Global Purpose-Built Student Accommodation (PSBA) Provider
$50,000+
more 1 year
Singapore
6-9
Service categories
Service Lines
IT Services
QA and Testing
Domain focus
Real Estate
Challenge
- The client needed to transfer ownership of an established platform from its previous vendor without disrupting student accommodation operations.
- Limited transition time, fragmented documentation, inherited technical issues, and high-availability requirements increased operational risk.
- The client needed to transfer ownership of an established platform from its previous vendor without disrupting student accommodation operations.
- Limited transition time, fragmented documentation, inherited technical issues, and high-availability requirements increased operational risk.
Solution
- Mobilized a dedicated cross-functional team for knowledge transfer, system assessment, risk identification, and platform stabilization.
- Established structured maintenance, issue management, controlled deployment, QA, monitoring, and enhancement processes.
- Mobilized a dedicated cross-functional team for knowledge transfer, system assessment, risk identification, and platform stabilization.
- Established structured maintenance, issue management, controlled deployment, QA, monitoring, and enhancement processes.
Results
- Maintained business continuity throughout the vendor transition.
- Established centralized technical ownership and eliminated dependency on the previous vendor.
- Created a scalable foundation for ongoing platform improvements.
- Maintained business continuity throughout the vendor transition.
- Established centralized technical ownership and eliminated dependency on the previous vendor.
- Created a scalable foundation for ongoing platform improvements.
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