Jun 25, 2026
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Scaling Singapore Retail Operations with Intelligent Supply Chain Automation
Completed

Scaling Singapore Retail Operations with Intelligent Supply Chain Automation

$100,000+
7-12 months
Singapore
10+
view project
Service categories
Service Lines
Artificial Intelligence
Software Development
Ecommerce
Domain focus
Commerce
Retail and Restaurants
Transportation & Logistics

Challenge

  • Overwhelming Manual Data Entry: Thousands of daily supplier documents (invoices, delivery orders) arriving in inconsistent formats required highly manual, error-prone extraction and re-entry into SAP.
  • Reconciliation Bottlenecks: Manual three-way mismatches between physical goods received, supplier invoices, and ERP records consumed significant finance team hours and delayed supplier settlements.
  • Ghost Inventory & Fulfillment Gaps: Disconnected data across POS, e-commerce, and wholesale systems caused constant stock discrepancies, leading to fulfillment failures and inefficient working capital planning.

Solution

  • AI-Powered Document Intelligence: Deployed an advanced OCR pipeline to automatically extract and structure data from diverse supplier documents, pushing high-confidence matches directly into SAP via API.
  • Automated Multi-Way Reconciliation: Implemented AI-powered bots to continuously cross-reference invoice numbers, amounts, and delivery details against ERP records in near real-time.
  • Event-Driven Inventory Sync: Engineered an integration layer that connects supplier intakes directly to POS and omnichannel systems, instantly updating stock positions as goods are cleared.

Results

  • Massive Efficiency Gains: Slashed manual data entry time by 90% and reduced supplier invoice processing from days to under 30 minutes.
  • Optimized Working Capital: Reduced omnichannel inventory discrepancy incidents by over 80%, virtually eliminating "ghost inventory" and ensuring highly accurate replenishment planning.
  • Frictionless Financials: Fully automated three-way reconciliation eliminated daily manual matching, shortening supplier settlement cycles and freeing finance capacity for strategic analysis.
  • Scalable Governance: Maintained 100% audit-ready, PDPA-compliant financial traceability while establishing an architecture capable of onboarding new suppliers without adding headcount.