Sunway EMall Malaysia – An E-Commerce Site
Challenge
Company Sunway EMall Malaysia is an ecommerce site that facilitates the online and in-store purchase of products sold by their retailers. Fulfillment methods include In-Store Collection and Home Delivery.
Company Sunway EMall Malaysia is an ecommerce site that facilitates the online and in-store purchase of products sold by their retailers. Fulfillment methods include In-Store Collection and Home Delivery.
Solution
Kyanon Digital has integrated all third parties (payment gateway, membership program, 3PL logistics & insurance) involved to ensure customers have a smooth and seamless experience. These efforts contributed to improving user engagement and retention, particularly among loyal customer segments.
Kyanon Digital has integrated all third parties (payment gateway, membership program, 3PL logistics & insurance) involved to ensure customers have a smooth and seamless experience. These efforts contributed to improving user engagement and retention, particularly among loyal customer segments.
Results
The upgraded platform successfully increased web traffic, boosted sales conversions, and fostered long-term customer loyalty. Since launch, it has consistently delivered measurable business outcomes, strengthening the brand’s digital presence and competitive edge.
The upgraded platform successfully increased web traffic, boosted sales conversions, and fostered long-term customer loyalty. Since launch, it has consistently delivered measurable business outcomes, strengthening the brand’s digital presence and competitive edge.
