Mar 28, 2023
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Service categories
Service Lines
Design
DevOps
Ecommerce
Domain focus
Commerce
Other
Frameworks
React.js
React Native
Subcategories
Design
User Experience
Challenge
To accumulate and use customer information in a unified interface as efficiently as possible.
To automate logistics processes (tracking code generation, parcels tracking)
To automate work with orders received from various sales channels (marketplaces, own website) and reduce order processing time.
To automate product procurement processes (stock accounting, real-time procurement forecasts)
To accumulate and use customer information in a unified interface as efficiently as possible.
To automate logistics processes (tracking code generation, parcels tracking)
To automate work with orders received from various sales channels (marketplaces, own website) and reduce order processing time.
To automate product procurement processes (stock accounting, real-time procurement forecasts)
Solution
We've developed a custom CRM system. All orders from various sales channels are configured to display in one place. Furthermore, we developed modules for warehouse and parcel management. All processes like goods supply, orders delivering or forwarding are managed from the same unified interface. We also automated the changes synchronization between all channels (order status, payment status, product number change, etc).
We've developed a custom CRM system. All orders from various sales channels are configured to display in one place. Furthermore, we developed modules for warehouse and parcel management. All processes like goods supply, orders delivering or forwarding are managed from the same unified interface. We also automated the changes synchronization between all channels (order status, payment status, product number change, etc).
Results
SALES AUTOMATION
A single workspace to process orders for managers. Integration with trading platforms like Prom.ua, Rozetka.com.ua, Price.ua, PrivatMarket, and the Toyexpress.com.ua custom e-commerce website (the list of channels can be quickly expanded because of API flexibility). This reduced the time needed process a single order to less than 30 seconds.
LOGISTICS MANAGEMENT
When the order is processed, the tracking number is automatically created and the data is sent to the Nova Poshta and Ukrposhta delivery services. Warehouse workers collect orders according to the register and deliver them to the chosen Delivery service warehouse.
SALES AUTOMATION
A single workspace to process orders for managers. Integration with trading platforms like Prom.ua, Rozetka.com.ua, Price.ua, PrivatMarket, and the Toyexpress.com.ua custom e-commerce website (the list of channels can be quickly expanded because of API flexibility). This reduced the time needed process a single order to less than 30 seconds.
LOGISTICS MANAGEMENT
When the order is processed, the tracking number is automatically created and the data is sent to the Nova Poshta and Ukrposhta delivery services. Warehouse workers collect orders according to the register and deliver them to the chosen Delivery service warehouse.