My Own Staff provides dedicated staffing solutions for United States businesses that need reliable technical and operational support without the expense and delays of traditional local hiring.
We recruit and employ skilled professionals in the Philippines who work exclusively for one client. Unlike shared outsourcing arrangements, our dedicated model allows team members to learn the client’s systems, customers, processes, performance standards, and company culture.
Our technical staffing capabilities include Tier 1 through Tier 3 IT support, help desk services, system administration, technical customer support, SaaS customer success, data analysis, WordPress support, digital marketing, and automation roles. We also provide professionals for customer service, accounting, bookkeeping, collections, sales development, executive assistance, real estate support, and other essential business functions.
Clients review qualified candidates and make the final hiring decision. After selection, My Own Staff manages recruiting, payroll, benefits, human resources, and employee support in the Philippines while the client provides direct day to day guidance.
Our teams can support United States business hours, overnight operations, and extended coverage. Businesses choose My Own Staff for dedicated talent, transparent pricing, direct oversight, employee continuity, and potential savings of up to 70 percent compared with traditional local hiring.
My Own Staff provides dedicated staffing solutions for United States businesses that need reliable technical and operational support without the expense and delays of traditional local hiring.
We recruit and employ skilled professionals in the Philippines who work exclusively for one client. Unlike shared outsourcing arrangements, our dedicated model allows team members to learn the client’s systems, customers, processes, performance standards, and company culture.
Our technical staffing capabilities include Tier 1 through Tier 3 IT support, help desk services, system administration, technical customer support, SaaS customer success, data analysis, WordPress support, digital marketing, and automation roles. We also provide professionals for customer service, accounting, bookkeeping, collections, sales development, executive assistance, real estate support, and other essential business functions.
Clients review qualified candidates and make the final hiring decision. After selection, My Own Staff manages recruiting, payroll, benefits, human resources, and employee support in the Philippines while the client provides direct day to day guidance.
Our teams can support United States business hours, overnight operations, and extended coverage. Businesses choose My Own Staff for dedicated talent, transparent pricing, direct oversight, employee continuity, and potential savings of up to 70 percent compared with traditional local hiring.
Location and contacts
Major clients
Processes and approach
How do you gather and validate client requirements?
We begin with a discovery meeting to understand the role, responsibilities, required skills, schedule, systems, security needs, performance expectations, and company culture. We convert these details into a hiring profile and confirm it with the client before recruiting begins. Candidates are screened, interviewed, and assessed against the approved requirements. The client reviews qualified candidates, conducts final interviews, and makes the hiring decision.
How do you ensure alignment with client goals and business strategy?
We define the desired business outcomes, responsibilities, service standards, and performance measures before placement. Each employee works exclusively for one client and receives direct guidance from the client’s leadership. My Own Staff supports the relationship through regular communication, performance reviews, employee support, and issue resolution. This structure keeps the employee focused on the client’s priorities, systems, customers, and long term goals.
How do you keep clients and stakeholders updated on project progress?
Clients receive regular updates covering recruiting progress, candidate status, onboarding, attendance, performance, and any issues requiring attention. Communication may include email summaries, shared reports, scheduled meetings, and direct access to the My Own Staff leadership team. Urgent concerns are communicated immediately. We maintain clear ownership, document agreed actions, and follow each item through completion.
How frequently do you hold check-in meetings or status updates?
Meeting frequency is based on the client’s needs and the stage of the engagement. During recruiting and onboarding, updates may occur several times each week. After the employee begins working, clients typically receive weekly or biweekly updates, with monthly performance reviews as needed. We can meet more frequently during transitions, performance concerns, or periods of rapid team growth.
What quality assurance practices do you follow?
We establish clear responsibilities, performance standards, and service expectations before each employee begins. Candidates are screened and assessed against the approved role requirements. After placement, we monitor attendance, responsiveness, work quality, accuracy, productivity, and client feedback. Regular reviews identify coaching or training needs, while documented corrective actions and prompt issue resolution help maintain consistent service.
How do you identify and manage project risks?
We identify risks during discovery by reviewing role complexity, skill requirements, schedules, systems, security needs, workload, communication expectations, and continuity requirements. Each risk is assigned an owner and an appropriate response, such as additional screening, training, documentation, access controls, backup planning, or closer reviews. We monitor risks throughout the engagement and escalate urgent concerns immediately.
What kind of support or maintenance do you offer after delivery?
Our support continues throughout the client relationship. My Own Staff manages payroll, benefits, human resources, employee engagement, attendance support, and issue resolution in the Philippines. We also assist with performance reviews, coaching, training needs, role changes, and team expansion. Clients maintain direct oversight of daily work while our leadership team helps protect continuity, address concerns quickly, and keep the employee relationship stable.