Napollo Software Design LLC is one of the best tech companies, based in New York. We have been bringing innovation in digitalizing business operations to the next level.
We have the vision of delivering excellence for the success of the businesses in IT & Digital Transformation.
Napollo Software Design LLC is one of the best tech companies, based in New York. We have been bringing innovation in digitalizing business operations to the next level.
We have the vision of delivering excellence for the success of the businesses in IT & Digital Transformation.
Performance snapshot
Napollo Software Design LLC presents a consistently positive performance profile across 13 reviews spanning from 2019 to 2025, all sourced from a single platform. The vendor earns Strong ratings across all five evaluated categories, supported by specific quantified outcomes such as over $100,000 in recurring revenue generated for a manufacturing client and documented improvements in productivity, cost-effectiveness, and system reliability for a PR company. No major negative feedback or declining score trends were identified. Sub-metric scores are uniformly high, with only one minor cost rating of 4.0 noted across the entire dataset.
Performance breakdown
Technical expertise
StrongReviewers consistently highlight impressive technical expertise across Shopify e-commerce, custom software, Zendesk automation, UX/UI design, and mobile app development. A PR company CIO specifically noted improvements in system availability and reliability following a custom in-house application build.
Project management & delivery
StrongMultiple clients confirm on-time or ahead-of-schedule delivery, with one reviewer noting delivery ahead of schedule and another confirming completion within budget. A structured task management approach and organized team processes are referenced across several engagements.
Communication & collaboration
StrongClients across multiple industries praise Napollo's responsiveness, transparency, and detailed explanations. One CEO noted responses exceeded expectations, and a film equipment rental company president highlighted the team as incredibly communicative throughout the engagement.
Reliability
StrongAn auto parts company CEO specifically reported seamless website operation with no downtime and increased sales post-launch. The PR company review also cited measurable improvements in system availability and reliability as direct outcomes of the engagement.
Client satisfaction & outcomes
StrongTangible business outcomes include over $100,000 in recurring e-commerce revenue for a manufacturer, increased leads for an import/export company, and gains in productivity and customer acquisition for a media firm. Willingness-to-refer scores are 5.0 across all reviewed engagements.
Best for
Napollo Software Design LLC is best suited for small to mid-sized businesses seeking e-commerce development, custom web solutions, and integrated digital marketing. The team demonstrates particular strength in Shopify builds, SEO, and workflow automation for industries including retail, manufacturing, and media.
Clients info
Napollo primarily serves small businesses with 1–50 employees across retail, manufacturing, media, automotive, and healthcare industries. Project budgets most commonly fall in the $10,000–$49,999 range, though engagements up to $199,999 are evidenced. Larger enterprise clients up to 5,000 employees have also been served. Primary industries represented include Retail, Manufacturing, Media, Automotive, Healthcare, Advertising & Marketing. Typical client size bands include 1-10 Employees, 11-50 Employees, 1,001-5,000 Employees. Common project budget ranges include Less than $10,000, $10,000 to $49,999, $50,000 to $199,999.
Review strength
The assessment is based on 13 reviews drawn from a single platform. Reviews span from 2019 to October 2025, with the majority published between 2020 and 2025. Several reviews are more than one year old, and two predate 2021, which may limit recency weighting for those specific data points. Review date range: Jun 4, 2019 - Oct 3, 2025.
Performance breakdown
Technical expertise
StrongReviewers consistently highlight impressive technical expertise across Shopify e-commerce, custom software, Zendesk automation, UX/UI design, and mobile app development. A PR company CIO specifically noted improvements in system availability and reliability following a custom in-house application build.
Project management & delivery
StrongMultiple clients confirm on-time or ahead-of-schedule delivery, with one reviewer noting delivery ahead of schedule and another confirming completion within budget. A structured task management approach and organized team processes are referenced across several engagements.
Communication & collaboration
StrongClients across multiple industries praise Napollo's responsiveness, transparency, and detailed explanations. One CEO noted responses exceeded expectations, and a film equipment rental company president highlighted the team as incredibly communicative throughout the engagement.
Reliability
StrongAn auto parts company CEO specifically reported seamless website operation with no downtime and increased sales post-launch. The PR company review also cited measurable improvements in system availability and reliability as direct outcomes of the engagement.
Client satisfaction & outcomes
StrongTangible business outcomes include over $100,000 in recurring e-commerce revenue for a manufacturer, increased leads for an import/export company, and gains in productivity and customer acquisition for a media firm. Willingness-to-refer scores are 5.0 across all reviewed engagements.