Outsourced (Outsourced Quality Assured Services, Inc.) is an ISO-certified offshore staffing provider based in the Philippines. Founded in 2012 by Australian entrepreneur Mike Larcher, the company delivers dedicated remote staff and business process outsourcing (BPO) solutions to international organizations ranging from fast-growing startups to global enterprises.
Core Services & Solutions
Outsourced.ph enables global businesses to build custom, full-time offshore teams across various specialized fields. Clients maintain direct management control over their staff's daily tasks, while Outsourced.ph handles end-to-end operational support, including recruitment, payroll, HR, legal compliance, and office facilities.
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Information Technology & Software: Software developers, QA testers, IT support specialists, and systems administrators.
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Digital Marketing & Creative: Graphic designers, UI/UX professionals, content writers, SEO specialists, and digital marketers.
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Customer Support & Operations: 24/7 technical support, customer service representatives, data entry operators, and virtual assistants.
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Finance & Back-Office: Certified accountants, bookkeepers, financial analysts, and administrative coordinators.
Key Differentiators & Advantages
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Top-Tier Talent Acquisition: Employs rigorous, AI-enhanced recruitment practices to connect clients with the top 1% of professional talent in the Philippines.
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High Staff Retention: Achieves an industry-leading staff retention rate of over 98%, driven by a "Great Place to Work" company culture, competitive compensation, and health benefits.
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Flexible Delivery Models: Offers flexible arrangements for home-based remote teams or office-based staff working in state-of-the-art facilities.
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ISO Standards & Data Security: Holds certifications for ISO 9001 (Quality Management) and ISO 27001 (Information Security Management), ensuring strict data protection and quality control.
Outsourced (Outsourced Quality Assured Services, Inc.) is an ISO-certified offshore staffing provider based in the Philippines. Founded in 2012 by Australian entrepreneur Mike Larcher, the company delivers dedicated remote staff and business process outsourcing (BPO) solutions to international organizations ranging from fast-growing startups to global enterprises.
Core Services & Solutions
Outsourced.ph enables global businesses to build custom, full-time offshore teams across various specialized fields. Clients maintain direct management control over their staff's daily tasks, while Outsourced.ph handles end-to-end operational support, including recruitment, payroll, HR, legal compliance, and office facilities.
-
Information Technology & Software: Software developers, QA testers, IT support specialists, and systems administrators.
-
Digital Marketing & Creative: Graphic designers, UI/UX professionals, content writers, SEO specialists, and digital marketers.
-
Customer Support & Operations: 24/7 technical support, customer service representatives, data entry operators, and virtual assistants.
-
Finance & Back-Office: Certified accountants, bookkeepers, financial analysts, and administrative coordinators.
Key Differentiators & Advantages
-
Top-Tier Talent Acquisition: Employs rigorous, AI-enhanced recruitment practices to connect clients with the top 1% of professional talent in the Philippines.
-
High Staff Retention: Achieves an industry-leading staff retention rate of over 98%, driven by a "Great Place to Work" company culture, competitive compensation, and health benefits.
-
Flexible Delivery Models: Offers flexible arrangements for home-based remote teams or office-based staff working in state-of-the-art facilities.
-
ISO Standards & Data Security: Holds certifications for ISO 9001 (Quality Management) and ISO 27001 (Information Security Management), ensuring strict data protection and quality control.
AI Overview
Performance snapshot
Outsourced is a Philippines-based offshore staffing and outsourcing specialist with a strong multi-year track record across recruitment, IT staff augmentation, back-office operations, and software development support. The vendor earns predominantly Strong ratings across communication, reliability, and client satisfaction, anchored by high-density reviews citing measurable outcomes. One significant outlier—a 0.5-star review citing platform failure and a refused refund—introduces a Weak signal in reliability, while cost value shows minor inconsistency across clients.
Performance breakdown
Technical expertise
StrongReviews reference Magento, Shopify, QA engineering, DevOps, and AI-adjacent recruitment with positive outcomes. A high-density anchor review cites 30% bug reduction, 40% regression coverage increase, and 35% faster test execution, confirming strong technical delivery depth.
Project management & delivery
StrongMultiple reviewers confirm on-time delivery, efficient talent acquisition, and smooth onboarding. One CEO noted a 10-year engagement with consistently efficient recruitment cycles, and a legal software client confirmed all milestones met with strong resource prioritization.
Communication & collaboration
StrongCommunication is the most consistently praised attribute across all platforms. Reviewers highlight proactive follow-ups, responsive account managers, transparent cross-timezone coordination, and seamless integration with internal teams across AU, GB, and US clients.
Reliability
MixedThe majority of long-term clients report high stability, staff retention, and consistent service delivery. However, one recent review documents a complete service failure—unresolved platform bugs and a refused refund—introducing a credible negative signal that cannot be dismissed.
Client satisfaction & outcomes
StrongTangible outcomes include reduced recruitment lead times, improved production rates, and offshore teams becoming core business infrastructure. Multiple clients reference multi-year renewals and business growth directly attributed to the Outsourced partnership, indicating strong ROI and satisfaction.
Best for
Outsourced is best suited for small-to-mid-sized businesses seeking scalable offshore staffing, IT augmentation, or back-office operations, particularly those targeting the Philippines talent pool and requiring a managed, long-term partnership model.
Clients info
Clients span IT, media, legal, construction, accounting, telecommunications, and e-commerce sectors, predominantly small-to-mid-sized businesses (1–200 employees). Most engagements are confidential on budget, though one confirmed project falls in the $50,000–$199,999 range and another at $1,000,000–$9,999,999, suggesting a wide spend spectrum. Primary industries represented include Information Technology, Media, Legal, Construction, Accounting & Finance, Telecommunications, eCommerce. Typical client size bands include 1–10 Employees, 11–50 Employees, 51–200 Employees. Common project budget ranges include $10,000–$49,999, $50,000–$199,999, $1,000,000–$9,999,999, Confidential (majority).
Review strength
The assessment is based on 41 reviews across 2 platforms, providing a broad evidence base. The majority of reviews are very recent (2025–2026), with the oldest reviewed engagement traceable to 2012. Review volume and recency are strong, though one platform contributes the bulk of qualitative depth. Review date range: 2023-11-10 - 2026-11-10.
Performance breakdown
Technical expertise
StrongReviews reference Magento, Shopify, QA engineering, DevOps, and AI-adjacent recruitment with positive outcomes. A high-density anchor review cites 30% bug reduction, 40% regression coverage increase, and 35% faster test execution, confirming strong technical delivery depth.
Project management & delivery
StrongMultiple reviewers confirm on-time delivery, efficient talent acquisition, and smooth onboarding. One CEO noted a 10-year engagement with consistently efficient recruitment cycles, and a legal software client confirmed all milestones met with strong resource prioritization.
Communication & collaboration
StrongCommunication is the most consistently praised attribute across all platforms. Reviewers highlight proactive follow-ups, responsive account managers, transparent cross-timezone coordination, and seamless integration with internal teams across AU, GB, and US clients.
Reliability
MixedThe majority of long-term clients report high stability, staff retention, and consistent service delivery. However, one recent review documents a complete service failure—unresolved platform bugs and a refused refund—introducing a credible negative signal that cannot be dismissed.
Client satisfaction & outcomes
StrongTangible outcomes include reduced recruitment lead times, improved production rates, and offshore teams becoming core business infrastructure. Multiple clients reference multi-year renewals and business growth directly attributed to the Outsourced partnership, indicating strong ROI and satisfaction.