Outsourced (Outsourced Quality Assured Services, Inc.) is an ISO-certified offshore staffing provider based in the Philippines. Founded in 2012 by Australian entrepreneur Mike Larcher, the company delivers dedicated remote staff and business process outsourcing (BPO) solutions to international organizations ranging from fast-growing startups to global enterprises.
Core Services & Solutions
Outsourced.ph enables global businesses to build custom, full-time offshore teams across various specialized fields. Clients maintain direct management control over their staff's daily tasks, while Outsourced.ph handles end-to-end operational support, including recruitment, payroll, HR, legal compliance, and office facilities.
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Information Technology & Software: Software developers, QA testers, IT support specialists, and systems administrators.
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Digital Marketing & Creative: Graphic designers, UI/UX professionals, content writers, SEO specialists, and digital marketers.
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Customer Support & Operations: 24/7 technical support, customer service representatives, data entry operators, and virtual assistants.
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Finance & Back-Office: Certified accountants, bookkeepers, financial analysts, and administrative coordinators.
Key Differentiators & Advantages
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Top-Tier Talent Acquisition: Employs rigorous, AI-enhanced recruitment practices to connect clients with the top 1% of professional talent in the Philippines.
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High Staff Retention: Achieves an industry-leading staff retention rate of over 98%, driven by a "Great Place to Work" company culture, competitive compensation, and health benefits.
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Flexible Delivery Models: Offers flexible arrangements for home-based remote teams or office-based staff working in state-of-the-art facilities.
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ISO Standards & Data Security: Holds certifications for ISO 9001 (Quality Management) and ISO 27001 (Information Security Management), ensuring strict data protection and quality control.
Outsourced (Outsourced Quality Assured Services, Inc.) is an ISO-certified offshore staffing provider based in the Philippines. Founded in 2012 by Australian entrepreneur Mike Larcher, the company delivers dedicated remote staff and business process outsourcing (BPO) solutions to international organizations ranging from fast-growing startups to global enterprises.
Core Services & Solutions
Outsourced.ph enables global businesses to build custom, full-time offshore teams across various specialized fields. Clients maintain direct management control over their staff's daily tasks, while Outsourced.ph handles end-to-end operational support, including recruitment, payroll, HR, legal compliance, and office facilities.
-
Information Technology & Software: Software developers, QA testers, IT support specialists, and systems administrators.
-
Digital Marketing & Creative: Graphic designers, UI/UX professionals, content writers, SEO specialists, and digital marketers.
-
Customer Support & Operations: 24/7 technical support, customer service representatives, data entry operators, and virtual assistants.
-
Finance & Back-Office: Certified accountants, bookkeepers, financial analysts, and administrative coordinators.
Key Differentiators & Advantages
-
Top-Tier Talent Acquisition: Employs rigorous, AI-enhanced recruitment practices to connect clients with the top 1% of professional talent in the Philippines.
-
High Staff Retention: Achieves an industry-leading staff retention rate of over 98%, driven by a "Great Place to Work" company culture, competitive compensation, and health benefits.
-
Flexible Delivery Models: Offers flexible arrangements for home-based remote teams or office-based staff working in state-of-the-art facilities.
-
ISO Standards & Data Security: Holds certifications for ISO 9001 (Quality Management) and ISO 27001 (Information Security Management), ensuring strict data protection and quality control.
AI Overview
Performance snapshot
Outsourced is a Philippines-based offshore staffing and recruitment outsourcing provider serving small-to-mid-sized businesses across Australia, the US, and the UK. The vendor consistently earns Strong ratings across all five evaluation categories, underpinned by a high volume of positive, multi-year client relationships and at least one High Density anchor review with quantified outcomes. Recurring themes include staff retention, cultural alignment, and responsive account management. No significant recurring concerns were identified across the review set.
Performance breakdown
Technical expertise
StrongMultiple reviews confirm access to a broad talent pool spanning QA engineers, Magento and Shopify developers, SEO specialists, and accounting professionals. A High Density anchor review documents a 30% reduction in non-customer bugs and 40% increased regression coverage, affirming technical depth.
Project management & delivery
StrongClients across multiple engagements consistently report on-time delivery, efficient talent acquisition processes, and streamlined onboarding. One review specifically cites reduced lead time in recruiting and improved talent quality over a decade-long engagement, with no notable schedule failures mentioned.
Communication & collaboration
StrongCommunication is the most frequently cited strength across both formal and organic reviews, with clients praising responsiveness, proactive feedback loops, and dedicated account managers. Multiple long-term clients from different geographies report seamless cross-time-zone collaboration over multi-year partnerships.
Reliability
StrongStaff retention and operational continuity are highlighted as key differentiators, with one client noting zero turnover disruption over two-plus years compared to a prior provider. QA-specific metrics — including 35% faster test execution — further corroborate consistent, stable delivery performance.
Client satisfaction & outcomes
StrongTangible outcomes include a 30% bug reduction, 40% regression coverage increase, improved production rates, and cost-effective offshore scaling reported by multiple clients. Long-term repeat engagements spanning up to ten years, alongside near-unanimous referral willingness, reflect strong return on investment.
Best for
Outsourced is best suited for SMEs and mid-market firms seeking to build scalable offshore teams in the Philippines, particularly for IT staff augmentation, recruitment process outsourcing, back-office operations, and QA functions requiring long-term, stable engagement.
Clients info
Outsourced serves clients predominantly in Australia, the US, and the UK across industries including IT, media, accounting, legal, construction, telecommunications, and e-commerce. Client sizes range from solo founders and small businesses to firms of 200-plus employees. Project budgets are largely confidential, though one disclosed engagement falls in the $10,000–$49,999 range and another in the $50,000–$199,999 range, with at least one long-term engagement exceeding $1,000,000. Primary industries represented include Information Technology, Accounting & Finance, Media & Publishing, Legal, Telecommunications, eCommerce, Construction, Arts & Entertainment. Typical client size bands include 1-10 Employees, 11-50 Employees, 51-200 Employees, 201-500 Employees. Common project budget ranges include $10,000 to $49,999, $50,000 to $199,999, $1,000,000 to $9,999,999, Confidential.
Review strength
The assessment is based on 38 reviews spanning two platforms, with the majority of reviews published between 2023 and mid-2026, indicating strong recency. Twelve reviews originate from a structured review platform with sub-metric scoring; the remaining 26 are organic platform reviews assessed by overall rating and sentiment. Note that two reviews carry future-dated publication timestamps (May 2026 and October 2026), which may reflect platform scheduling anomalies. Review date range: 2023-10-23 - 2026-10-13.
Performance breakdown
Technical expertise
StrongMultiple reviews confirm access to a broad talent pool spanning QA engineers, Magento and Shopify developers, SEO specialists, and accounting professionals. A High Density anchor review documents a 30% reduction in non-customer bugs and 40% increased regression coverage, affirming technical depth.
Project management & delivery
StrongClients across multiple engagements consistently report on-time delivery, efficient talent acquisition processes, and streamlined onboarding. One review specifically cites reduced lead time in recruiting and improved talent quality over a decade-long engagement, with no notable schedule failures mentioned.
Communication & collaboration
StrongCommunication is the most frequently cited strength across both formal and organic reviews, with clients praising responsiveness, proactive feedback loops, and dedicated account managers. Multiple long-term clients from different geographies report seamless cross-time-zone collaboration over multi-year partnerships.
Reliability
StrongStaff retention and operational continuity are highlighted as key differentiators, with one client noting zero turnover disruption over two-plus years compared to a prior provider. QA-specific metrics — including 35% faster test execution — further corroborate consistent, stable delivery performance.
Client satisfaction & outcomes
StrongTangible outcomes include a 30% bug reduction, 40% regression coverage increase, improved production rates, and cost-effective offshore scaling reported by multiple clients. Long-term repeat engagements spanning up to ten years, alongside near-unanimous referral willingness, reflect strong return on investment.