Retailbox Automation is an AI consulting and business process automation agency founded by Michael Oskola and based in Orlando, FL. We design and ship AI automations, including CRM implementations, workflow automation, AI agents and chatbots, voice AI, and document extraction, for US small and mid-market businesses, then keep them running with managed monitoring instead of handing off and disappearing. Michael scopes and leads every project personally; there is no sales-to-junior handoff.
Michael has worked on Upwork since 2019: Top Rated Plus, 100% Job Success, $1M+ earned across 477 jobs and 17,900+ hours. Recent work includes migrating and cleaning a US company's contacts and accounts into Dynamics 365, an AI parts-prediction system for an appliance and HVAC repair company, trained on its historical service records, and an offline-first web app for a flooring retailer and installer's field sales reps.
Retailbox Automation is an AI consulting and business process automation agency founded by Michael Oskola and based in Orlando, FL. We design and ship AI automations, including CRM implementations, workflow automation, AI agents and chatbots, voice AI, and document extraction, for US small and mid-market businesses, then keep them running with managed monitoring instead of handing off and disappearing. Michael scopes and leads every project personally; there is no sales-to-junior handoff.
Michael has worked on Upwork since 2019: Top Rated Plus, 100% Job Success, $1M+ earned across 477 jobs and 17,900+ hours. Recent work includes migrating and cleaning a US company's contacts and accounts into Dynamics 365, an AI parts-prediction system for an appliance and HVAC repair company, trained on its historical service records, and an offline-first web app for a flooring retailer and installer's field sales reps.