Rivell is a leading Managed IT support and consulting services company based in New Jersey with almost 30 years of combined experience in the IT field, dedicated to providing comprehensive and customized technology solutions to businesses of al sizes. With a team of highly skilled and experienced professionals, Rivell offers a wide range of services including Network Support, Cloud solutions, Data Backup and recovery, Cyber security, as well as IT consulting services to ensure optimal IT performance and business productivity.
Our Core Services:
Managed IT Services
VoIP Phone Services
Infrastructure As a Service
Cloud Hosting
Cyber Security
Video Surveillance Systems
Network Design and Installation
Backup and Recovery
eFax Services
Access Control
Contact us today to learn more about how we can help your business. Email us at [email protected].
Visit our website : https://rivell.com/
Rivell is a leading Managed IT support and consulting services company based in New Jersey with almost 30 years of combined experience in the IT field, dedicated to providing comprehensive and customized technology solutions to businesses of al sizes. With a team of highly skilled and experienced professionals, Rivell offers a wide range of services including Network Support, Cloud solutions, Data Backup and recovery, Cyber security, as well as IT consulting services to ensure optimal IT performance and business productivity.
Our Core Services:
Managed IT Services
VoIP Phone Services
Infrastructure As a Service
Cloud Hosting
Cyber Security
Video Surveillance Systems
Network Design and Installation
Backup and Recovery
eFax Services
Access Control
Contact us today to learn more about how we can help your business. Email us at [email protected].
Visit our website : https://rivell.com/
Performance snapshot
Rivell LLC presents as a well-rounded IT managed services, cybersecurity, and cloud computing provider with a consistently positive review record across multiple platforms. The vendor earns Strong ratings across most evaluation categories, supported by recurring client praise for proactive communication, on-time delivery, and measurable security and operational outcomes. The review volume is substantial, though several reviews lack quantified metrics or specific project detail, and one GoodFirms entry appears to be an unrelated third-party spam submission. No significant negative trends or critical service failures are evident in the verified data.
Performance breakdown
Technical expertise
StrongMultiple clients across cybersecurity, cloud computing, and IT infrastructure engagements cite specific technical outputs including penetration testing, next-generation firewall deployment, VMware segmentation, and AWS-based cloud migration. A GoodFirms review references a 30% increase in data transfer speeds and bounce rate reductions, qualifying as high-density evidence.
Project management & delivery
StrongAcross Clutch reviews, clients consistently note on-time delivery, adherence to Agile/Scrum methodology, and structured milestone communication including biweekly progress reviews. A manufacturing client specifically praised timely network segmentation delivery, and a fintech client cited two fully scoped future releases completed on schedule.
Communication & collaboration
StrongClients across both platforms repeatedly highlight responsive communication via virtual meetings, email, and messaging apps, as well as proactive updates and transparency. A FinTech founder noted stellar communication and constant availability, and multiple government clients praised the team's customer-centric, tailored engagement style.
Reliability
StrongReviewers consistently report stable, dependable outcomes including seamless backup activation, reduced security incidents, and minimal network downtime. A government organization noted a 50% decrease in cybersecurity incidents, and a GoodFirms cloud client reported zero data breaches post-implementation, supporting strong reliability evidence.
Client satisfaction & outcomes
StrongTangible outcomes are documented across engagements: a 30% bounce rate decrease and 20% conversion rate increase for an e-commerce client, improved operational efficiency and cost savings for multiple organizations, and reduced security breaches for financial and government clients. Willingness-to-refer scores are uniformly 5.0 across all Clutch reviews.
Best for
Rivell LLC is best suited for SMBs and mid-market organizations in financial services, government, manufacturing, and education seeking managed IT services, cybersecurity hardening, and cloud infrastructure support at accessible price points.
Clients info
Rivell LLC serves a broad client base spanning government agencies, financial services firms, manufacturing companies, education institutions, and technology startups. Client size ranges primarily from small teams of 1–10 employees up to mid-market organizations with 201–500 employees. The majority of documented project budgets fall below $50,000, with a concentration in the sub-$10,000 and $10,000–$49,999 bands, indicating an accessible pricing model for SMBs. Primary industries represented include Government, Financial Services, Manufacturing, Education, Information Technology. Typical client size bands include 1–10 Employees, 11–50 Employees, 51–200 Employees, 201–500 Employees. Common project budget ranges include Less than $10,000, $10,000 to $49,999.
Review strength
Analysis is based on 49 reviews across 2 platforms, with the majority published between early 2024 and mid-2025. The review set is current and relevant, though one GoodFirms entry is identifiably unrelated to Rivell LLC and was excluded from substantive scoring. Several reviews lack granular project detail, reducing anchor density in a portion of the dataset. Review date range: Jan 2019 - Mar 2025.
Performance breakdown
Technical expertise
StrongMultiple clients across cybersecurity, cloud computing, and IT infrastructure engagements cite specific technical outputs including penetration testing, next-generation firewall deployment, VMware segmentation, and AWS-based cloud migration. A GoodFirms review references a 30% increase in data transfer speeds and bounce rate reductions, qualifying as high-density evidence.
Project management & delivery
StrongAcross Clutch reviews, clients consistently note on-time delivery, adherence to Agile/Scrum methodology, and structured milestone communication including biweekly progress reviews. A manufacturing client specifically praised timely network segmentation delivery, and a fintech client cited two fully scoped future releases completed on schedule.
Communication & collaboration
StrongClients across both platforms repeatedly highlight responsive communication via virtual meetings, email, and messaging apps, as well as proactive updates and transparency. A FinTech founder noted stellar communication and constant availability, and multiple government clients praised the team's customer-centric, tailored engagement style.
Reliability
StrongReviewers consistently report stable, dependable outcomes including seamless backup activation, reduced security incidents, and minimal network downtime. A government organization noted a 50% decrease in cybersecurity incidents, and a GoodFirms cloud client reported zero data breaches post-implementation, supporting strong reliability evidence.
Client satisfaction & outcomes
StrongTangible outcomes are documented across engagements: a 30% bounce rate decrease and 20% conversion rate increase for an e-commerce client, improved operational efficiency and cost savings for multiple organizations, and reduced security breaches for financial and government clients. Willingness-to-refer scores are uniformly 5.0 across all Clutch reviews.