
All-round support for a complex Robots-as-a-Service system
Challenge
Formic started its partnership with SoftTeco back in 2022. The client wanted to extend its in-house team with experienced backend developers to optimize the existing data collection and processing system. During our work, Formic also requested SoftTecos assistance with mobile app development since we already had a solid understanding of the system and had all skills and expertise necessary to deliver the needed solution.
Formic started its partnership with SoftTeco back in 2022. The client wanted to extend its in-house team with experienced backend developers to optimize the existing data collection and processing system. During our work, Formic also requested SoftTecos assistance with mobile app development since we already had a solid understanding of the system and had all skills and expertise necessary to deliver the needed solution.
Solution
Formic is a multifaceted solution that combines advanced hardware in the form of Robots-as-a-Service and powerful software
to back up robotic automation. It uses IoT sensors to collect the data from its robots, including the current robot status (online
or offline), the volume of tasks that a specific robot has already completed, etc. SoftTeco redesigned and optimized the
existing data collection and processing system so it can support the growing volume of IoT-generated data. We also took part
in migrating the system to the AWS cloud and assisted in the deployment of several AWS IoT services such as Greengrass,
Sitewise, and IoT Core. As a result, the backend admin panel supports processing of vast and varied data formats and
integrates with 6+ external services, including Salesforce and Datadog.
To facilitate the decision-making process for the clients, Formic uses an internal, offline-only AR application that displays how
robots will integrate into ones environment. The app runs on Unity with the Vuforia Engine library and our team was
responsible for its configuration and administration as well as for the management of animations and 3D models of robots.
SoftTeco optimized the existing mobile application for robot operators and developed a cross-platform mobile app for end
users. The application enables remote robot monitoring, tracking of robot usage and system health, and live streaming of
robots performing configured tasks.
Formic is a multifaceted solution that combines advanced hardware in the form of Robots-as-a-Service and powerful software
to back up robotic automation. It uses IoT sensors to collect the data from its robots, including the current robot status (online
or offline), the volume of tasks that a specific robot has already completed, etc. SoftTeco redesigned and optimized the
existing data collection and processing system so it can support the growing volume of IoT-generated data. We also took part
in migrating the system to the AWS cloud and assisted in the deployment of several AWS IoT services such as Greengrass,
Sitewise, and IoT Core. As a result, the backend admin panel supports processing of vast and varied data formats and
integrates with 6+ external services, including Salesforce and Datadog.
To facilitate the decision-making process for the clients, Formic uses an internal, offline-only AR application that displays how
robots will integrate into ones environment. The app runs on Unity with the Vuforia Engine library and our team was
responsible for its configuration and administration as well as for the management of animations and 3D models of robots.
SoftTeco optimized the existing mobile application for robot operators and developed a cross-platform mobile app for end
users. The application enables remote robot monitoring, tracking of robot usage and system health, and live streaming of
robots performing configured tasks.
Results
With over 5k+ robots deployed and a 99.8% uptime, Formic is one of the leading Robots–as-a-Service providers in the United
States and SoftTeco is proud to be part of such an important project. The optimization of the backend system led to increased
data processing efficiency, which improved remote monitoring and set the base for the mobile app development for end users.
Our team continues working on the mobile application design and providing support for the implemented backend system and
integrations.
With over 5k+ robots deployed and a 99.8% uptime, Formic is one of the leading Robots–as-a-Service providers in the United
States and SoftTeco is proud to be part of such an important project. The optimization of the backend system led to increased
data processing efficiency, which improved remote monitoring and set the base for the mobile app development for end users.
Our team continues working on the mobile application design and providing support for the implemented backend system and
integrations.