Surehand is an AI operations studio. We put AI agents on the operations that cannot afford a black box - claims intake and triage for TPAs and insurers, three-way invoice matching in accounts payable, and customer support answers drawn only from an approved policy corpus. What makes it different is governance as the product, not a feature. Every run passes five gates: declared scope, role manifest, hard limits, human review, and a sealed record. Every run carries a spend ceiling checked before each metered call, not reconciled after. Anything the agent is unsure about is held for a named approver rather than guessed at. Every action lands in an append-only, hash-linked record, so when a client, auditor or regulator asks what happened, you show them. We run fixed-price engagements: teardown, deployment, then an operating retainer.
Surehand is an AI operations studio. We put AI agents on the operations that cannot afford a black box - claims intake and triage for TPAs and insurers, three-way invoice matching in accounts payable, and customer support answers drawn only from an approved policy corpus. What makes it different is governance as the product, not a feature. Every run passes five gates: declared scope, role manifest, hard limits, human review, and a sealed record. Every run carries a spend ceiling checked before each metered call, not reconciled after. Anything the agent is unsure about is held for a named approver rather than guessed at. Every action lands in an append-only, hash-linked record, so when a client, auditor or regulator asks what happened, you show them. We run fixed-price engagements: teardown, deployment, then an operating retainer.