Teczon Labs is a small senior team of AI and automation engineers. We have built software since 2014 and work remotely with clients in the United States and United Kingdom, in UK business hours, from our base in Lahore, Pakistan.
Our main work is AI customer service for logistics, e-commerce and telecom teams: agents that answer order and parcel status, delivery exceptions and returns inside the helpdesk you already run (Zendesk, Freshdesk, Intercom, Gorgias, Salesforce), using only your own data, with a clean handover to a human agent.
We also build AI agents for sales and operations, workflow automation across CRM, helpdesk and ERP, MCP servers that connect Zendesk and other helpdesks to Claude, ChatGPT and in-house agents, document search with citations, voice AI phone receptionists, and custom web apps and MVPs in React.js, Next.js and Python.
Deciding whether to build or buy an AI customer support agent? Book a free 30-minute review and we will compare both honestly, then deliver a fixed-scope 4-6 week pilot if building makes sense.
Teczon Labs is a small senior team of AI and automation engineers. We have built software since 2014 and work remotely with clients in the United States and United Kingdom, in UK business hours, from our base in Lahore, Pakistan.
Our main work is AI customer service for logistics, e-commerce and telecom teams: agents that answer order and parcel status, delivery exceptions and returns inside the helpdesk you already run (Zendesk, Freshdesk, Intercom, Gorgias, Salesforce), using only your own data, with a clean handover to a human agent.
We also build AI agents for sales and operations, workflow automation across CRM, helpdesk and ERP, MCP servers that connect Zendesk and other helpdesks to Claude, ChatGPT and in-house agents, document search with citations, voice AI phone receptionists, and custom web apps and MVPs in React.js, Next.js and Python.
Deciding whether to build or buy an AI customer support agent? Book a free 30-minute review and we will compare both honestly, then deliver a fixed-scope 4-6 week pilot if building makes sense.