165 questions in a caregiver assessment that turns into a personal action plan
Challenge
Client: Monka, healthcare and caregiver support. Monka supports people who care for a loved one, with coordinating nurses and partner insurers. To keep pace with their growth, The Vibe Company took over their existing API and CRM.
Client: Monka, healthcare and caregiver support. Monka supports people who care for a loved one, with coordinating nurses and partner insurers. To keep pace with their growth, The Vibe Company took over their existing API and CRM.
Solution
In two months, The Vibe Company put into production: a caregiver app with a 165-question assessment that leads to an action plan, the circle of close ones, a chat with the nurse and appointment booking; Lifeline, the CRM for coordinating nurses (follow-up, agenda, conversations, questionnaires, reports); a versioned clinical engine (12 framework versions so far) that evolves without breaking the app; and a partner API with signed webhooks for insurers.
In two months, The Vibe Company put into production: a caregiver app with a 165-question assessment that leads to an action plan, the circle of close ones, a chat with the nurse and appointment booking; Lifeline, the CRM for coordinating nurses (follow-up, agenda, conversations, questionnaires, reports); a versioned clinical engine (12 framework versions so far) that evolves without breaking the app; and a partner API with signed webhooks for insurers.
Results
Result: 90 app releases in six months, a new version roughly every two days. Health data is encrypted and GDPR-compliant. "They challenge, structure, prototype and build with us." — Étienne, CEO and cofounder of Monka. Services: product design & development, mobile/web app, CRM, clinical rules engine, partner API, ongoing delivery.
Result: 90 app releases in six months, a new version roughly every two days. Health data is encrypted and GDPR-compliant. "They challenge, structure, prototype and build with us." — Étienne, CEO and cofounder of Monka. Services: product design & development, mobile/web app, CRM, clinical rules engine, partner API, ongoing delivery.