Challenge
Application processing was very slow. A platform was missing causing in-effective collaboration between the agents and the brookers.
Founded in 1932, SterlingRisk employs more than 230 highly skilled insurance professionals, with offices in New York, New Jersey, Connecticut, Florida and California. Ranked in the nation's top 40 independently owned insurance brokerages, SterlingRisk services regional, national and international clients. Sterling Risk recently sought to empower their brokers, agents and underwriters to improve efficiencies and enhance their customer’s experience.
Application processing was very slow. A platform was missing causing in-effective collaboration between the agents and the brookers.
Founded in 1932, SterlingRisk employs more than 230 highly skilled insurance professionals, with offices in New York, New Jersey, Connecticut, Florida and California. Ranked in the nation's top 40 independently owned insurance brokerages, SterlingRisk services regional, national and international clients. Sterling Risk recently sought to empower their brokers, agents and underwriters to improve efficiencies and enhance their customer’s experience.
Solution
Tkxel developed a web-based portal that provided effective collaboration with agents and brokers.
SterlingRisk preferred tkxel for their expertise in proposing cost-effective dynamic solutions tailored for their business needs. In the first two weeks of partnership with tkxel, an efficient and functional web portal was developed to streamline the day to day business operations. With industry specific tailored features inculcated into the platform the brokers and underwriters were able to access accurate and updated information as well ensure their alignment with the help of internal communication channels. Following the best industry practices tkxel also ensured the integrity of data with a secure system.
Tkxel developed a web-based portal that provided effective collaboration with agents and brokers.
SterlingRisk preferred tkxel for their expertise in proposing cost-effective dynamic solutions tailored for their business needs. In the first two weeks of partnership with tkxel, an efficient and functional web portal was developed to streamline the day to day business operations. With industry specific tailored features inculcated into the platform the brokers and underwriters were able to access accurate and updated information as well ensure their alignment with the help of internal communication channels. Following the best industry practices tkxel also ensured the integrity of data with a secure system.
Results
Application processing resulted 10x faster Sterling Risk became the preferred choice for their agents
Saving 40% of the resources through system automation and 10x faster application processing
80% reduction in sign-up times to ensure seamless customer experience.
Application processing resulted 10x faster Sterling Risk became the preferred choice for their agents
Saving 40% of the resources through system automation and 10x faster application processing
80% reduction in sign-up times to ensure seamless customer experience.