Feb 07, 2022
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Online Insurance Office
Ongoing

Online Insurance Office

$100,000+
more 1 year
Russia
10+
Service categories
Service Lines
Software Development
Mobile Development
Domain focus
Banking & Financial Services

Challenge

Digital transformation of the company's business processes. Creating a remote channel for sales and interaction with the company's clients. Transfer to online format of main insurance services (arranging and maintenance of certificates of insurance and claims settlement)
Digital transformation of the company's business processes. Creating a remote channel for sales and interaction with the company's clients. Transfer to online format of main insurance services (arranging and maintenance of certificates of insurance and claims settlement)

Solution

The True Engineering team created an app that became Ingosstrakh’s full-fledged mobile office. In order to buy or extend a certificate of insurance, report a loss event then settle a loss themselves or get professional assistance from an expert, they only need to install the IngoMobile application on their devices. The True Engineering team implemented a service for selecting a clinic and making an appointment with a doctor online. The company was also one of the first in the market in another popular area - auto insurance. TE developers added special options to Intomobile for arranging and extending certificates of insurance, as well as a functionality for self-inspections and submission of applications for insurance claims settlement.

Results

Over 50% of settlements under hull insurance and third-party liability cover are handled through the IngoMobile app. An award by the prestigious ComNews Awards 2020 in the Best Digital Financial Solution category
Over 50% of settlements under hull insurance and third-party liability cover are handled through the IngoMobile app. An award by the prestigious ComNews Awards 2020 in the Best Digital Financial Solution category
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Online Insurance Office