Aug 30, 2022
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Service categories
Service Lines
Web Development
Domain focus
Commerce
Programming language
HTML
PHP
Frameworks
React Native
Challenge
There are many products that are available in multiple colors and hence users can select a particular color from the given options to view the product in that color so integrating it in Let’s Buy was the main challenge for us. With the multiple third party integrations the real time tracking of the parcel with the multiple companies and showing in the system was a challenge.
There are many products that are available in multiple colors and hence users can select a particular color from the given options to view the product in that color so integrating it in Let’s Buy was the main challenge for us. With the multiple third party integrations the real time tracking of the parcel with the multiple companies and showing in the system was a challenge.
Solution
To overcome the product color problem we created a color-based images plugin in OpenCart for Let’s Buy which helps admin to add images of products with respect to the colors. We created our own React-native framework module for Zendesk which helps us to provide better customer service to our customers. In order to achieve the RTL we had to give different design and text support for the Arabic language for websites and apps so when the language is changed the pages change accordingly.
To overcome the product color problem we created a color-based images plugin in OpenCart for Let’s Buy which helps admin to add images of products with respect to the colors. We created our own React-native framework module for Zendesk which helps us to provide better customer service to our customers. In order to achieve the RTL we had to give different design and text support for the Arabic language for websites and apps so when the language is changed the pages change accordingly.
Results
App’s main aim was to provide the best customer services to customers by integrating Zendesk however the challenge was Zendesk does not provide SDKs for React-native framework applications so we had to make a custom framework for the same. Client wanted the app and websites to be from RTL when the language was changed from English and Arabic.
App’s main aim was to provide the best customer services to customers by integrating Zendesk however the challenge was Zendesk does not provide SDKs for React-native framework applications so we had to make a custom framework for the same. Client wanted the app and websites to be from RTL when the language was changed from English and Arabic.
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