Built: B2B Cabinet for a Building Materials Supplier
Challenge
Built approached WEZOM to replace a rigid off-the-shelf partner portal that could not support its B2B pricing and fulfillment processes.
The supplier works with building material stores, construction bases, and regional dealers. Large orders, contract pricing, volume discounts, and recurring purchases made the standard “catalog → cart → order” workflow insufficient. Partners relied on Excel price lists and email requests, while managers manually checked prices and specifications.
Built approached WEZOM to replace a rigid off-the-shelf partner portal that could not support its B2B pricing and fulfillment processes.
The supplier works with building material stores, construction bases, and regional dealers. Large orders, contract pricing, volume discounts, and recurring purchases made the standard “catalog → cart → order” workflow insufficient. Partners relied on Excel price lists and email requests, while managers manually checked prices and specifications.
Solution
Sales & Shipping Units
Partners can order in familiar units such as bags, rolls, or square meters while seeing the corresponding shipping configuration. A conversion coefficient keeps ordered and shipped quantities aligned.
Contract Pricing
Each partner sees their contract price and applicable volume discount directly in the catalog, eliminating manual price checks before invoicing.
Order & Delivery Tracking
Partners can see whether an order is accepted, being prepared, sent for delivery, or shipped. They can also select a delivery method through logistics integrations.
Partner Workspace
The cabinet includes order history, repeat ordering, documents, invoices, payments, and outstanding balances in one place.
Sales & Shipping Units
Partners can order in familiar units such as bags, rolls, or square meters while seeing the corresponding shipping configuration. A conversion coefficient keeps ordered and shipped quantities aligned.
Contract Pricing
Each partner sees their contract price and applicable volume discount directly in the catalog, eliminating manual price checks before invoicing.
Order & Delivery Tracking
Partners can see whether an order is accepted, being prepared, sent for delivery, or shipped. They can also select a delivery method through logistics integrations.
Partner Workspace
The cabinet includes order history, repeat ordering, documents, invoices, payments, and outstanding balances in one place.
Results
The partner network moved to self-service ordering with contract pricing, correct units, and transparent fulfillment statuses.
Key results:
- 65% of orders are placed through self-service
- 24/7 order placement
- less manual price verification;
- fewer discrepancies between ordered and shipped quantities;
- faster order-to-invoice processing;
- less routine communication for sales managers.
The partner network moved to self-service ordering with contract pricing, correct units, and transparent fulfillment statuses.
Key results:
- 65% of orders are placed through self-service
- 24/7 order placement
- less manual price verification;
- fewer discrepancies between ordered and shipped quantities;
- faster order-to-invoice processing;
- less routine communication for sales managers.