Jun 04, 2026
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Care Coordination Software with Patient Feedback
Completed

Care Coordination Software with Patient Feedback

$5,000+
4-6 months
United States
2-5
view project
Service categories
Service Lines
Software Development
Web Development
Domain focus
Healthcare

Challenge

  • Outdated UI and UX inconsistencies - Different modules followed inconsistent interface patterns, making navigation less intuitive for healthcare staff and increasing onboarding complexity.
  • Manual appointment scheduling workflows - Booking and care coordination required too many repetitive actions, slowing down daily operations and increasing administrative workload.
  • Limited frontend scalability - The existing frontend architecture complicated further app modernization, feature expansion, and long-term product maintenance.
  • Fragmented patient communication and feedback collection - Communication procedures and patient surveys were disconnected from the main patient care coordination software, reducing visibility and making patient engagement harder to manage.

Solution

  • Modern React-based frontend redesign with better scalability and maintainability.
  • Responsive MUI-driven interface aligned with modern UX standards.
  • Centralized appointment scheduling and care coordination workflows for faster operations.
  • Redesigned patient management module with improved navigation and data accessibility.
  • Integrated patient feedback and assessment system for better engagement and service insights.
  • Enhanced reporting dashboards with clearer analytics and operational visibility.

Results

  • 30% faster appointment scheduling – Streamlined workflows reduced administrative workload for front desk and clinical staff.
    Clearer billing visibility – Improved reporting processes helped reduce claim errors and accelerate revenue cycles.
    Higher patient engagement – Digital assessments increased pre-visit data capture, improving visit efficiency and patient satisfaction.
    Simplified daily navigation – Intuitive interface reduced training time for new staff and minimized user errors across procedures.
    Future-ready infrastructure – Scalable frontend architecture supports seamless addition of telemedicine, EHR integrations, and new modules without costly rework.