Empowering a Mobile App with 10M+ Downloads
Challenge
The retailer needed to rapidly scale mobile development, withstand massive traffic spikes during key sales events without downtime, and keep code quality/compliance high. They also required continuous monitoring and reliable release execution while shipping new iOS/Android features to improve UX and business KPIs.
The retailer needed to rapidly scale mobile development, withstand massive traffic spikes during key sales events without downtime, and keep code quality/compliance high. They also required continuous monitoring and reliable release execution while shipping new iOS/Android features to improve UX and business KPIs.
Solution
ZoolaTech became a strategic mobile partner, building a 60+ team that shares responsibility with a US counterpart. We introduced standardized processes and design patterns, proactive prototyping, and continuous mobile-metrics monitoring with tiered PagerDuty. The team delivered key capabilities like multi-payment integrations (PayPal/AfterPay/ApplePay), Rewards/loyalty, and a dynamic homepage that updates without app releases.
ZoolaTech became a strategic mobile partner, building a 60+ team that shares responsibility with a US counterpart. We introduced standardized processes and design patterns, proactive prototyping, and continuous mobile-metrics monitoring with tiered PagerDuty. The team delivered key capabilities like multi-payment integrations (PayPal/AfterPay/ApplePay), Rewards/loyalty, and a dynamic homepage that updates without app releases.
Results
Time-to-market and development velocity increased 2×, scalability improved and downtime during peaks was avoided. The app reached 10M downloads on iOS/Android, engagement time grew 40%+, and purchases increased 22%, contributing to revenue growth and a stronger competitive position
Time-to-market and development velocity increased 2×, scalability improved and downtime during peaks was avoided. The app reached 10M downloads on iOS/Android, engagement time grew 40%+, and purchases increased 22%, contributing to revenue growth and a stronger competitive position
