Launched in 2003
Pricing
Free trial
Free version

ActiveCampaign is a cloud-based customer experience automation platform combining email marketing, marketing automation, and CRM capabilities. It enables businesses to create automated workflows triggered by customer behavior, segment contacts, and deliver personalized messaging across email, SMS, and other channels. The platform includes a built-in CRM for managing sales pipelines and deals, along with landing page and form builders for lead capture. AI-powered features assist with content generation, send-time optimization, and predictive sending. ActiveCampaign supports a broad integration ecosystem connecting to e-commerce platforms, payment processors, and third-party apps. It is designed to serve small and mid-sized businesses as well as larger organizations seeking to consolidate marketing and sales automation. Reporting and analytics tools provide visibility into campaign performance, contact engagement, and revenue attribution. The platform is primarily delivered as a cloud-hosted SaaS product accessible via web browser.

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Target audience and deployment

  • Solo / Freelancer
  • Startup
  • SMB
  • Mid-market
  • Enterprise
  • Cloud

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Pricing

Pricing details:
Free trial
Free version
View more pricing information

Key features

Email marketing automationVisual automation workflow builderBuilt-in CRM and sales pipelineContact segmentation and taggingAI-powered send-time optimizationSMS marketingLanding page and form builderPredictive sendingConditional content and personalizationRevenue and campaign reportingTransactional emailSite and event tracking

Use cases

  • Automate email marketing campaigns
  • Manage sales pipelines and CRM
  • Segment and personalize contact outreach
  • Capture leads with forms and landing pages
  • Send transactional and SMS messages
  • Optimize send times with AI
  • Report on campaign and revenue performance

Best for

  • Marketing managers who need to automate multi-step customer journeys across email and SMS
  • Small business owners who need to combine email marketing and CRM in a single platform
  • E-commerce teams who need to trigger personalized campaigns based on purchase behavior
  • Sales teams who need to align pipeline management with automated lead nurturing
  • Agencies who need to manage marketing automation for multiple clients

Integrations

Automation platforms

Zapier

Communication

Slack, Twilio

CRM & sales

Salesforce

Analytics & BI

Google Analytics

E-commerce

Shopify, WooCommerce, BigCommerce, Magento

Marketing

Facebook, WordPress

Customer support

Zendesk

Other

PayPal, Stripe, Calendly