CallHippo is a cloud-based business phone system designed to help sales and support teams communicate more effectively. It allows organizations to acquire local and toll-free phone numbers in over 50 countries and manage inbound and outbound calls through a web or mobile interface. The platform includes features such as call recording, IVR (interactive voice response), call analytics, voicemail, call queuing, and power dialer capabilities. CallHippo integrates with a range of CRM and helpdesk tools to streamline workflows and log call activity automatically. It also offers AI-powered features including call transcription, sentiment analysis, and conversation intelligence to help teams improve performance. The product is aimed at startups, SMBs, and mid-market companies looking to replace or supplement traditional phone infrastructure with a flexible, software-based solution. It supports remote and distributed teams by providing a unified communication platform accessible from any device with an internet connection.
Target audience and deployment
- Startup
- SMB
- Mid-market
- Cloud
- API
Key features
Use cases
- Set up virtual phone numbers across multiple countries
- Automate outbound sales calling with power dialer
- Record and analyze calls for quality assurance
- Route inbound calls with IVR and call queuing
- Integrate call data with CRM platforms
- Support remote and distributed customer service teams
Best for
- Sales managers who need to increase outbound call volume and track team performance
- Customer support leads who need to route and manage inbound calls across distributed teams
- Startups who need to establish a professional phone presence quickly without hardware investment
- Operations teams who need to integrate call activity with existing CRM and helpdesk workflows
Integrations
Automation platforms
Zapier
Communication
Slack
CRM & sales
Salesforce, HubSpot, Zoho CRM, Pipedrive
E-commerce
Shopify
Marketing
ActiveCampaign
Customer support
Zendesk, Freshdesk, Intercom