Fireflies.ai is an AI-powered meeting assistant designed to help teams capture and manage information from meetings. It automatically joins calls to record audio and video, generates transcripts, and produces AI-written summaries with identified action items. Users can search across all meeting transcripts using keywords or filters, and collaborate by adding comments, reactions, and soundbites to specific moments. The platform supports integration with major video conferencing tools, CRMs, project management apps, and communication platforms, enabling automated workflows. Fireflies also offers conversation intelligence features such as speaker talk-time analytics, sentiment analysis, and topic tracking. It can be deployed via a web app, browser extension, or API. The product is used by sales teams, recruiters, project managers, and other professionals who need structured records of spoken conversations. A free tier is available with limited storage, and paid plans unlock higher transcription minutes, additional AI features, and team-level administration controls.
Target audience and deployment
- Solo / Freelancer
- Startup
- SMB
- Mid-market
- Enterprise
- Cloud
- Browser extension
- API
Key features
Use cases
- Transcribe and summarize meetings automatically
- Track action items and decisions from calls
- Search across all past meeting recordings
- Analyze sales calls for conversation intelligence
- Automate CRM and task updates after meetings
- Collaborate on meeting content with teams
Best for
- Sales professionals who need to log call notes and action items into their CRM automatically
- Recruiters who need accurate transcripts of candidate interviews for review and compliance
- Project managers who need to capture decisions and tasks from team meetings without manual note-taking
- Remote teams who need a searchable archive of all their video and voice meetings
- Executives who need concise AI-generated summaries of meetings they could not attend
Integrations
Automation platforms
Zapier
Communication
Slack, Microsoft Teams, Zoom, Google Meet
CRM & sales
Salesforce, HubSpot, Zoho CRM, Pipedrive
Project management
Asana, Trello, ClickUp, Notion
Other
Calendly, Google Calendar, Outlook Calendar