Launched in 2019
Free trial
Free version

Glean is an enterprise AI platform that provides a unified search and assistant experience across an organization's entire application stack. It indexes content from dozens of business tools — including documents, tickets, messages, and code — and uses large language models to surface relevant answers, summarize information, and help employees take action without switching between apps. Glean offers a conversational AI assistant that understands company-specific context, organizational structure, and individual roles to deliver personalized responses. Beyond search and Q&A, Glean supports the creation of AI agents that can automate multi-step workflows across connected systems. The platform is designed for enterprise deployments with controls for permissions, data governance, and security, ensuring that search results and AI responses respect existing access policies. Glean integrates with a broad range of workplace tools including Google Workspace, Microsoft 365, Slack, Salesforce, Jira, Confluence, and many others. It is primarily delivered as a cloud-hosted SaaS product and is aimed at mid-market and enterprise organizations seeking to reduce time spent searching for information and to accelerate employee productivity through AI.

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Target audience and deployment

  • Mid-market
  • Enterprise
  • Cloud
  • API

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Key features

Enterprise AI searchAI assistant (chat)AI agents and workflow automationPersonalized search resultsPermissions-aware indexingKnowledge managementDocument and content summarizationCustom AI apps and assistantsAnalytics and usage insightsMulti-source connector libraryRole-based access controlsOn-device and cloud deployment options

Use cases

  • Search across all company knowledge and applications
  • Get AI-generated answers grounded in company data
  • Automate multi-step workflows with AI agents
  • Onboard new employees faster
  • Summarize documents and meeting content
  • Enforce knowledge access governance

Best for

  • Enterprise IT and knowledge management teams who need to unify search across a fragmented application landscape
  • HR and People Operations teams who need to surface company policies and onboarding information quickly
  • Sales and customer-facing teams who need fast access to product, deal, and account information
  • Engineering teams who need to find relevant code, documentation, and tickets across multiple repositories and tools
  • Operations leaders who need to reduce time employees spend searching for information and improve organizational productivity

Integrations

Communication

Slack, Microsoft Teams, Gmail

CRM & sales

Salesforce

Project management

Jira, Asana, Confluence

Developer

GitHub, GitLab

Customer support

Zendesk, ServiceNow

Other

Google Workspace, Microsoft 365, Notion, Workday, Box, Dropbox