Gupshup

Gupshup is a conversational engagement platform that allows businesses to create, deploy, and manage AI-driven chatbots and virtual agents across more than 30 messaging channels, including WhatsApp, SMS, RCS, Instagram, and voice. The platform provides tools for building conversational flows, automating customer interactions, and running marketing campaigns through messaging. Gupshup offers an AI agent builder that enables businesses to design agents capable of handling customer support, lead generation, commerce transactions, and marketing outreach without requiring deep technical expertise. It also provides APIs for developers to integrate messaging capabilities into existing applications. The platform is used across industries such as banking, retail, healthcare, and travel to automate customer journeys and improve engagement. Gupshup supports both no-code and low-code approaches, making it accessible to business users as well as developers. Its infrastructure handles billions of messages per month globally.